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Program Support Assistant (OA)

Veterans Health Administration · Department of Veterans Affairs
📍 Hines, Illinois 💰 $50762 – $65990/yr

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Job Summary

This position is located at the Edward Hines, Jr VA Hospital, Hines, IL - a Level 1a Complexity and is organizationally aligned to the Education Service. The purpose of this position is to serve as the focal point for administrative activities for Education Service and participates actively in the management of the Education Service office by performing a wide range of administrative, analytical, and budgeting functions.

Key Responsibilities

Provides administrative support to the assigned service staff members by processing Personnel Actions, travel requests, time and leave reports, creating joint policy documents, integrating data with other Services, maintaining equipment log, and assisting with preparation of budgets for various Education Service fund control points.

Maintains an accurate record of tasks and action items, tracks completion, and follows up with responsible parties to fulfill requests within the incumbent's wide range of responsibility, including but not limited to budget, personnel, travel, correspondents, timekeeping, supplies, and equipment. Prepares agendas, attends, and transcribes minutes for meetings.

Maintains calendars, schedules appointments and meetings; makes necessary arrangements for conferences and meetings including reserving conference space and notifying conferees, having appropriate training materials, tools, supplies, etc., available. Distributes mail, copies materials, collects and collates information and distributes documents as requested. Files and maintains office files for Education Service.

Maintains updates and is generally responsible for equipment inventory tracking log for respective area. Performs other related duties as assigned. Work Schedule: Monday - Friday (07:30AM - 4:00PM). Overlap to other tours as needed for customer service needs. Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant (OA)/PD11191A Relocation/Recruitment Incentives: Not Authorized. Critical Skills Incentive (CSI): Not Approved.

Permanent Change of Station (PCS): Not Authorized.

Requirements & Education

There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contact

Torenzo.Davis@va.gov · 708-202-3861

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $50762 – $65990/yr.

What is the application deadline?

Applications close on 2026-11-06.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-11-03 · Not affiliated with or endorsed by OPM or USAJOBS.gov

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