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Program Support Assistant (OA)

Veterans Health Administration · Department of Veterans Affairs
📍 West Haven, Connecticut 💰 $48005 – $62407/yr

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Job Summary

The incumbent serves as a Program Support Assistant for the Prosthetic and Sensory Aids Services (P&SAS) at the West Haven VA Medical Center.

Key Responsibilities

The Program Support Assistant position is to provide a wide variety of administrative, clerical, and technical support within the P&SAS. Duties will include, but not be limited to the following: Ensures that all inventory items issued to beneficiaries, clinicians, and all items mailed to residences or other VA facilities are appropriately documented.

Issues inventory items to beneficiaries through multiple avenues, including, but not limited to in-person, through VHA clinics, and through various external distribution sources ( e.g., USPS, UPS, Fed.Ex, VA Mail Room, etc.).

Assist with the assembly, unloading, distribution, and delivery of Prosthetics inventory supplies Performs both routine and complex administrative and miscellaneous clerical duties as assigned with general administrative support from Prosthetic management. Prepares agenda, books conference rooms, coordinates attendance and takes meeting minutes as assigned. Work Schedule: Monday - Friday, 8:00am -4:30pm Telework: Not Authorized. Virtual: This is not a virtual position.

Position Description/PD#: Program Support Assistant (OA)/PD02969A Relocation/Recruitment Incentives: Not Authorized. Critical Skills Incentive (CSI): Not Approved. Permanent Change of Station (PCS): Not Authorized. Notifications: This is a Bargaining Unit position. This position is in the Competitive Service. Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action).

The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held. Award 50's do not provide sufficient information and will not be accepted.

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contact

Nyeedra.Shells@va.gov · 762-343-8566

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $48005 – $62407/yr.

What is the application deadline?

Applications close on 2026-09-18.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government

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