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Program Support Assistant (OA)

Veterans Health Administration · Department of Veterans Affairs
📍 Fresno, California 💰 $40941 – $53224/yr

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Job Summary

The incumbent serves as a Program Support Assistant in the Pathology and Laboratory (P&LM) Service at the VA Central CA, Fresno, CA. Primarily responsible for providing clerical support and works closely with histology technicians, provides quality and timely analysis and reporting of patients results, in compliance with a variety of accrediting and regulatory agency requirements.

Key Responsibilities

Major duties to include but not limited to the following: The incumbent uses VistA, CPRS, Microsoft Office, and other VA software systems daily to enter pre-operative patient information, generate pathology and autopsy reports, conduct computer searches, and produce data tables and spreadsheets. Proficiency in these systems is central to the position.

Maintains organized files of all patient surgical, cytopathology, and autopsy pathology reports so that they are easily retrievable upon request, and manages a wide variety of other report files and records. Performs a wide variety of clerical functions including data entry into VistA, logging and accessing pathology specimens, maintaining organized patient report files, distributing mail, and answering telephone inquiries. A typing speed of at least 40 wpm is required.

Answers telephone inquiries, gathers information necessary to accomplish the mission of the P&LM Service, clarifies terminology, and communicates with pathologists, histotechnicians, and clinical staff regarding report information and scheduling Determines the daily workload of the histology lab, develops plans to efficiently and effectively accomplish the work, separates cases for each pathologist, prints worksheets, and identifies special stains needed on specimens Works independently under broad supervisory guidance, uses initiative to resolve problems, plans and carries out steps necessary to complete assignments with little or no specific instruction, and conforms to service- and station-level memorandums.

Work Schedule: Monday to Friday 8:00 am to 4:30 pm Telework Eligible: Not eligible for Telework Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant (OA)/PD002840 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements & Education

There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contact

stephanie.davis19@va.gov · 415-221-4810 X21159

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $40941 – $53224/yr.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-10-09.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government

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