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Program Support Assistant

Veterans Benefits Administration · Department of Veterans Affairs
📍 Pittsburgh, Pennsylvania 💰 $46949 – $61033/yr 🏠 Telework eligible

Job Summary

This position is located in the Support Services Division (SSD) of the Regional Office, where the incumbent provides program, technical and administrative assistance to the SSD Chief and other subordinate management within the division.

Major Duties

Specific duties include, but are not limited to: Prepares, assembles, and correlates information in connection with surveys and one-time reports required by Central Office, the Area Office, the Regional Office (RO), or Division management regarding administrative support functions from other divisions and outside sources of data. Edits documents, composes letters and reports, reviews correspondence for accuracy and completeness, prepares public presentation outlines, and develops standard for form letters and replies to inquiries. Liaises with the customer and identifies requirements for equipment purchase, lease, trade-in, excess, move to another location, warranty periods, etc. and then passes those requirements on to the appropriate Administrative Section staff for action. As a purchase card holder, secures purchase card, identifies correct accounting string or budget object codes (BOCs) for appropriate transactions as required within VA 's credit card system. Serves as the principal timekeeper for SSD and may support other division timekeeper needs by serving as an alternate timekeeper. May have duties in the PIV issuance process and may serve as one of the facility's PIV Card issuers. Maintains the confidential records for SSD, including records concerning individual performance, disciplinary actions, awards, and similar information for all employees of the Division. Performs other duties as assigned. Promotion Potential: This position is being selected at the full performance level. Work Schedule: Full time, 8:00 am - 4:30 pm, Monday through Friday. Hours to be determined by hiring office. Compressed/Flexible: Hours to be determined by hiring office. Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Remote/Virtual: This is not a remote/virtual position. Position Description/PD#: Program Support Assistant; PD37329A Relocation/Recruitment Incentives: Not Authorized. Financial Disclosure Report: Not Required.

Education

There are no educational substitutions for the grade 06 level.

Contact

daniel.sykes@va.gov 313-596-7200

Source: USAJOBS.gov — U.S. Federal Government

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