The employee serves as a Program Support Assistant in the Support Services Division (SSD) of the Regional Office (RO). The incumbent's primary duty is to actively assist the supervisors and management of the Support Services Division (SSD) in performing administrative work. Based on a sound knowledge of the organization and programs under the SSD's span of control, the incumbent independently resolves problems associated with the administrative and operational functions of the SSD.
Specific duties include: Preparing, assembling, and correlating information in connection with surveys and one-time reports required by Central Office, the Area Office, the Regional Office (RO), or Division management regarding administrative support functions from other divisions and outside sources of data. Processing incoming and outgoing materials such as correspondence, reports, memoranda, and other forms of written communications. Reviewing and analyzing these materials, determines action necessary, researches and assembles background information, and refers said materials to the appropriate section when necessary. Editing documents, composes letters and reports, reviews correspondence for accuracy and completeness, prepares public presentation outlines, and develops standard for form letters and replies to inquiries. Liaising with the customer and identifies requirements for equipment purchase, lease, trade-in, excess, move to another location, warranty periods, etc. and then passes those requirements on to the appropriate Administrative Section staff for action. Work Schedule: Monday - Friday 7:30AM - 4:00PM Compressed/Flexible: N/A Telework: Yes - This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant; PD37329A Financial Disclosure Report: Not required
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.
mara.budweg@va.gov 515-323-7575
Source: USAJOBS.gov — U.S. Federal Government
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