Incumbent serves as Program Support Assistant to the Organizational Experience Service (OES) and will support the OES Chief and Section Chief(s) and employees by performing a variety of substantive and coordinative tasks in support of efficient management of the service.
Major Duties Include: Maintains calendars for OES leadership. Which includes schedules meetings, for committees, schedules conference rooms including reserving media, equipment, keys, and other relevant resources. Ensures that suspense dates for action items are monitored for timely completion of deadlines, to include mail. Serves as the primary timekeeper for OES. Creates transactions for OES fund control points.
Composes and/ore reviews all outgoing correspondence, reports, minutes, etc for proper format, correct grammatical content, spelling, proper enclosures, proper and complete coordination, and ensures content is in accordance with established policies. Creates necessary travel arrangements, including ground, and/or air transportation and hotel reservations. Prepares and tracks travel arrangements for OES staff. Files correspondence, reports, minutes, etc.
in a timely manner with no backlog by the end of each week. Maintains an orderly filing system, purging files or preparing new files, as appropriate. Serves as the alternate Automated Data Processing Applications Coordinator (ADPAC) for OES. Serves as alternate liaison between Organizational Experience Service and OIT for computer software and hardware support.
Assists the Chief and Section Chief(s) in the preparation of required reports, maintains, gathers, and compiles records of organizational and workflow charts, staffing levels, i.e. vacancies and mission and/or function statements. Submits work order requests, request for supplies, and keys, as requested. Orders and receives supplies for the service. Maintains the required documents within the 6-part folders for employees.
Works in conjunction with the facility Records Manager to ensure proper implementation of the records management program within OES. Work Schedule: Monday through Friday, 8:00am to 4:30pm Telework: This position is eligible for Telework on an Ad-hoc basis. Virtual: This is not a virtual position.
Position Description/PD#: Program Support Assistant/PD03942A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. NOTE: If your school has changed names, or is no longer in existence, you must provide this information in your application.
Mary.Cervantes@va.gov · 708-673-4577
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $41334 – $53735/yr.
This position is eligible for telework.
Applications close on 2026-10-23.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-21 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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