This position is located in the Health Administration Service (HAS), Eligibility and Enrollment Section, under the direct supervision of the Eligibility and Enrollment Supervisor. The incumbent continuously enhances, embraces, and supports the Rocky Mountain Veterans Affairs Medical Center (RMRVAMC) mission, vision, and core values. The purpose of the position is to serve as a Program Support Assistant (PSA), also known as a Business Office advisor in HAS.
Duties and skills needed to be successful in this position include, but are not limited to: Enrolls and/or facilities the process of the enrollment of veterans and/or their family members into the Eastern Colorado Health Care System Councils veterans, their dependents, and their beneficiaries regarding all benefits available through the Department of Veterans Affairs, as well as non-VA benefits available through other agencies.
Responsible for entering personal demographics, health care insurance and income verification the Enrollment System and other systems as required. Explains the types of documents necessary to facilitate timely processing of claims and provides assistance. Directly involved in Patient Business Office activities, beneficiary travel, correspondence, decedent affairs, eligibility, medical information, and patient care services to include facility admissions and death cases.
Supports the clerical and medical staff by serving as a direct contact for veterans and beneficiaries seeking medical treatment, experiencing problems and requesting information. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.
Work Schedule: Monday thru Friday 08:00am to 4:00pm Telework: Not Authorized Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant/PD13689A and PD13688A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
V19USAJOBS@VA.GOV · 719-227-4600
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $45420 – $59046/yr.
Applications close on 2026-10-27.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-22 · Not affiliated with or endorsed by OPM or USAJOBS.gov
Apply on official site →