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Program Support Assistant

Veterans Health Administration · Department of Veterans Affairs
📍 Martinsburg, West Virginia 💰 $51957 – $67543/yr

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Job Summary

This position is in the Medical Administration Service (MAS) Specialty Unit. The purpose of the position is to perform a variety of administrative and management support services in the Specialty Unit: Beneficiary Travel, Patient Funds, and Decedents Affairs.

Key Responsibilities

Serves to support the administrative functions of the MAS service, specifically the Beneficiary Travel, Patient Funds and Decedent Affairs section, by coordinating administrative issues that support healthcare operations and initiatives. Responsible for providing input and support concerning planning organization, development, implementation of new technology and administrative matters for MAS.

Independently performs a variety of accounting duties involving the Beneficiary Travel program (BTSSS) & Patient Funds program (VPFS) Monitor and utilize the fund control activity for all aspects of the Beneficiary Travel program. Review correspondence for the purpose of providing or obtaining general information.

Knowledgeable of laws and guidelines and of programs to assess documentation for accuracy, ability to review data effectively with supervisor, skill in determining corrective actions, and competent in the development of monitors. Opens and distributes incoming mail and performs a variety of administrative support functions essential to the operational management of MAS.

Serves as the liaison between the services, funeral homes, and other offices Develops and maintains paper and electronic record systems and tracks all follow up on action actions. Other duties as assigned Work Schedule: Monday-Friday; 8:00AM-4:30PM Position Description/PD#: Program Support Assistant/PD24003A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements & Education

There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contact

javay.holmes@va.gov · 202-745-8000 X52326

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $51957 – $67543/yr.

What is the application deadline?

Applications close on 2026-11-13.

Who is eligible to apply?

This position is open under the 'Public' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-11-06 · Not affiliated with or endorsed by OPM or USAJOBS.gov

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