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Program Support Assistant

Veterans Health Administration · Department of Veterans Affairs
📍 Orlando, Florida 💰 $45409 – $59031/yr 🏠 Telework eligible

Quick Facts

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Job Summary

Program Support Assistant is assigned to Center for Development and Civic Engagement (CDCE) in Voluntary Service and directly reports to CDCE/Voluntary Service Officer/Chief. Due to the cross-cutting nature of this office, employee shows a general understanding of the federal government, VA, and each of its administrations with a primary focus on VHA. Responsible for providing CDCE/Voluntary Service program management and overall program operations support.

Key Responsibilities

This announcement will remain open until the closing date,09/08/2026, or when the applicant count is reached, whichever is earlier. The applicant count is the point at which the first 30 applications are received. All applications submitted that day up to 11:59 p.m. eastern standard time on the date the applicant count is reached will be accepted and considered.

The Voluntary Services Assistant serves as the Center for Development and Civic Engagement (CDCE)/Voluntary Service Assistant of the facility's CDCE/Voluntary Service office. They will be reporting directly to the CDCE/Voluntary Service Officer/Chief.

Major duties include, but are not limited to: Providing support to the facility's CDCE/Voluntary Service operations as the first point of contact for potential volunteers, patients, visitors, service organizations, corporate and community leaders, donors, and other internal and external stakeholders. Exhibiting a high degree of tact, diplomacy, and courtesy with every interpersonal interaction daily.

Communicating and coordinating on behalf of the CDCE/Voluntary Service Officer with services across the health care system, agency representatives (including VHA, VBA, and NCA), and community officials regarding programs, events, and activities. Maintaining many physical and/or electronic records for reports due monthly, quarterly, annually, and ad hoc. Serving as the primary timekeeper for all CDCE/Voluntary Service employees.

Assisting the CDCE/Voluntary Service Officer in position management to project staffing needs, entering actions by Human Resources and employment decisions into HR Smart, USA Staffing, and any other relevant position management portals as determined by local, VISN, or national protocols. Responsible for clerical functions associated with the CDCE/Voluntary Service program management.

Collaborating with CDCE/Voluntary Service Officer to complete equipment inventory surveys and ensures proper documentation of equipment assigned to the CDCE/Voluntary Service department. Receiving, processing, and tracking gifts and donations including accurate entry into the Voluntary Service System or subsequent electronic donation database programs.

Coordinating requests and purchases of office operating supplies, generates reports from automated information systems, and completes other administrative tasks essential to the effective and efficient operation of the CDCE/Voluntary Service Office. Performs other related duties as assigned. Work Schedule: Monday - Friday, 8:00am - 4:30pm (Weekends may be required on occasion.) Compressed/Flexible: This is not a Compressed/Flexible Telework: This is not a Telework position.

Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant/PD067150

Requirements & Education

There is no educational substitution for the GS-06 level.

Contact

ASHLEY.STUDLEY@VA.GOV · 478-272-1210 X72067

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $45409 – $59031/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-09-08.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government

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