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Program Support Assistant

Veterans Health Administration · Department of Veterans Affairs
📍 San Antonio, Texas 💰 $46076 – $59898/yr 🏠 Telework eligible

Quick Facts

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Job Summary

Physical Medicine & Rehabilitation (PM&R) service is a complex service consisting of six rehabilitation sections; Whole Health, Comprehensive Pain, Rehabilitation Technology, Therapy, Polytrauma outpatient, Polytrauma inpatient and Polytrauma Transitional Rehabilitation.

Program Assistant to the PM&R Service provides administrative operational support, coordination of action items, gathering pertinent data, disseminate metrics, outcomes and other data driven reports to the PM&R Leadership Team.

Key Responsibilities

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence ("I CARE"). As a VA professional, your opportunities are endless.

With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. Major Duties: Provides/initiates requests and provide information pertaining to the facility work orders, equipment requests, supply orders, staffing action items, program metrics, policies and for care coordination for specific patients.

Communicate with appropriate purchasing staff to ensure smooth timely procurement of all purchases required by the clinical staff. Manage ordering, receiving, and ensures that field-based clinicians receive goods necessary for patient care, frequently by boxing and shipping medical goods.

Records Liaison Officer for the Polytrauma Service and will work closely with the STVHCS Records Coordinator to ensure all records, both electronic and hard copy, are in accordance with policy. Arranges office moves and installation or removal of office equipment. Serves as the PIV sponsor for the Polytrauma Service Serves as the ADPAC for the Polytrauma Service Conducts general facility environmental care rounds and submits work orders as necessary.

Serves as a point of contact for all Healthcare Providers within Physical Medicine & Rehabilitation service and must manage multiple complex clinical demands across outpatient clinics, CBOC-based, home-based, telephone -based and telehealth-based settings.

Serves as a regional point of contact for resources seeking inpatient rehabilitation, complex pain rehabilitation, complimentary and integrative health (CIH), mobile prosthetic care or having other inquires and will appropriately direct patients. Facilitates collaboration and coordinates patient care plans with VA Amputee Clinic, Specialty Bracing Clinic. Performs collection, compilation of data and statistical information in support of an organizations program operations.

Work Schedule: Monday - Friday, 7:30 AM - 4:00 PM Position Description Title/PD#: Program Support Assistant~01441A Physical Requirements: May be required, depending on the needs of the organization.

Contact

Kathrine.Howe@va.gov

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $46076 – $59898/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-11-06.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-11-04 · Not affiliated with or endorsed by OPM or USAJOBS.gov

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