Program Support Assistant

Veterans Health Administration · Department of Veterans Affairs

📍 Jackson, Mississippi 💰 $50460 – $65599/yr 🏠 Telework eligible

Quick Facts

Hiring Agency: Veterans Health Administration
Department: Department of Veterans Affairs
Location: Jackson, Mississippi
Salary: $50460 – $65599/yr
Hiring Path: Fed Transition
Number of Openings: 1
Telework Eligible: Yes
Security Clearance: Not Required
Date Posted: 2026-09-25
Application Deadline: 2026-10-02

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Job Summary

The Program Support Assistant for the planning, development, implementation and oversight of Mental Health Community Based Outpatient Clinics (CBOC) and access initiatives for the purpose of providing healthcare of sharing of medical resources for the benefit of veterans.

Key Responsibilities

Duties include, but are not limited to: Serves as Program Assistant (Jackson/CBOC Outreach/Access Improvement Coordinator)for all mental health contracts and ensures adherence to the contract. Receives/forwards mental health and CBOC consults; coordinates telemental health patients' appointments; receives/forwards mental health and CBOC consults; coordinates telemental health patients' appointments.

Responsible for resolving all mental health patient advocate concerns and resolve in PATSR. Responsible for educating staff on VERA dollar reimbursement and tracking patients that meet criteria for reimbursement. Responsible for the planning of workload distribution and the formulation and execution of annual budget requests. Serves as the health care consultant to mental health management in relation to the mental health clinics and the CBOCs.

Work Schedule: Monday-Friday, 7:30 am - 4:00 pm (Subject to change based on the needs of the Agency) Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant/PD84257-0 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements & Education

There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contact

Ashley.Coleman2@va.gov · 713-578-4018

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $50460 – $65599/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-10-02.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.