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Program Support Assistant

Veterans Health Administration · Department of Veterans Affairs
📍 Saint Cloud, Minnesota 💰 $44410 – $57734/yr

Quick Facts

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Job Summary

This position is a Program Support Assistant within the Community Care Service at the Department of Veterans Affairs in St. Cloud, Minnesota. The role provides essential administrative and clerical support to ensure the efficient operation of the department. The position requires strong organizational, communication, and office automation skills to assist staff and management in daily operations.

Key Responsibilities

Major duties include but not limited to: Processes incoming records and sorting into documentation categories. Reviews paper/electronic fax copies, and scans them into an electronic record form. Receives clinical documentation via download or scanned from an applicable documentation exchange tool and performs analysis of all documents and quality check to determine record is relevant and identify the appropriate consult.

Reviews and researches numerous and voluminous medical reports from VA and community care providers/facilities; determines which documents are to be included in the electronic medical record; obtain guidance from provider and/or supervisor as necessary. Completes initial review of all incoming medical records and quality check. Performs other related duties as assigned to ensure the efficient operation of the department. Work Schedule: Monday-Friday, 7:30 a.m. - 4:00 p.m.

Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant/PD90537A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers.

This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community.

This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contact

kristine.cariaga2@va.gov · 612-629-7570

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $44410 – $57734/yr.

What is the application deadline?

Applications close on 2026-11-03.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-28 · Not affiliated with or endorsed by OPM or USAJOBS.gov

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