WHAT IS TAXPAYER SERVICES? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): TS - Communications and Liaison - Communications and Liaison REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
Works directly with the Business Operating Division/Function Executives on highly sensitive issues dealing with labor relations impacts to employees, prior to public communication or release of information. Must be able to work confidentially with these executives. Works directly with the Business Operating Division/Function or the assigned area Executives, and their staffs, to develop the Business Operating Division/Function policies in a communicable format.
Has input to, and revises policies issued to ensure their clarity and understandability.
Plans, directs and executes national communication activities to convey complex information to the Business Operating Division/Function employees and to all IRS employees, through National C&L Internal Communication, concerning the Business Operating Division/Function programs, responsibilities, and activities, in coordination with National Business Operating Division/Function Communications Policy & Programs, as appropriate.
Establishes and maintains effective working relationships with internal and external stakeholders through National Communications & Liaison (C&L) Media Relations, field offices, other Operating Divisions, and the Business Operating Division/Function employees at all levels.
Responds to information requests in written and oral form from the news media through National Communications & Liaison (C&L) Media Relations and specialized and general public on the Business Operating Division/Function program and International operations. Responses may require detailed explanations of the organization's activities or performance in a particular situation.
STANDARD POSITION DESCRIPTIONS (SPD): PD94890 Visit the IRS SPD Library to access the position descriptions.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.
You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).
As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.
Full federal benefits details →
This position is with Internal Revenue Service, Department of the Treasury.
The posted pay range is $125776 – $197200/yr.
This position is eligible for telework.
Applications close on 2026-09-17.
This is a Monday - Friday start/stop times between 6:00 a.m. - 6:00 p.m. position.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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