Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Public Affairs located in Washington D.C. Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above.
This position starts at a salary of $85,447.00 (GS-11, Step 1) to $111,087.00 (GS-11, Step 10) The Public Affairs Specialist independently plans, drafts, and posts engaging content on CBP's official social media accounts, ensuring alignment with agency messaging. The specialist also conducts in-depth social media listening and analysis, providing data-driven insights to inform strategic decisions and improve CBP's social media approach. Typical duties include but not limited to: Independently planning, drafting, and publishing engaging content across official social media platforms to ensure alignment with agency messaging and enhance public understanding of CBP's mission, policies, and initiatives. Creating, producing, and editing high-quality digital content, including text, photography, video, and graphic design, while maintaining strict adherence to CBP brand guidelines. Conducting daily social media listening and data analysis to identify emerging trends, measure the effectiveness of outreach campaigns, and provide data-driven insights to inform strategic decisions. Collaborating with internal partners to address misinformation, manage potential issues, and present recommendations to management for strategic improvements to CBP's digital communication approach. GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts. CBP employees demonstrate the highest level of commitment to protect and serve the United States of America and to exemplify the CBP Core Values of Vigilance, Service to Country and Integrity. Learn more about CBP's mission, core values and careers at https://www.cbp.gov/about Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Your resume: A resume describing your job-related qualifications is required and will be used for the purpose of reviewing your qualifications and determining what training, if any, would be required when placed. A resume in English is required. It must contain your full legal name, phone number, relevant work history including a detailed description of your duties, the dates you performed those duties (MM/DD/YY), your hours worked per week, job title, as well as series, grade, and salary (if applicable). For additional required items, see the link. It is recommended that you upload your resume as a PDF instead of a Word document to ensure document quality. Ensure that your uploaded resume is not a password protected document, to include Office 365 passwords. Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. Your responses to the job questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/13035835 Your responses to the USA Hire Competency Based Assessment
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
cbphiring-applicantinquiry@cbp.dhs.gov 855-500-3722
Source: USAJOBS.gov — U.S. Federal Government
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