You will serve as a Public Safety Dispatcher for the National Park Service. The following location is hiring for permanent full-time positions: Page, AZ The following location is hiring for permanent career-seasonal positions: Springdale, UT (Additional information in "Duties" Section) This position is also open to special hiring authorities under announcement number IM-GLCA-26-13033440-FUL. You must apply to each announcement separately, to be considered under both recruitment methods.
Career-Seasonal appointments are permanent positions and include the same benefits as permanent appointments, but do not provide work on a year-round basis. You will work for approximately 25 pay periods, and you will be in a non-pay status for the remainder of the year. Non-pay status will be from Late-January to Mid-February. Some of the major duties you will perform include but are not limited to the following: Coordinate initial emergency response, evaluating incidents, soliciting all necessary information, and applying judgement according to interagency guides, protocols and pre-plans. Receive and evaluate emergency calls, soliciting information to initiate an appropriate response of emergency services personnel, acquiring critical information (law enforcement, fire, medical search and rescue, etc.) from the public and other public safety agencies. Use a variety of specialized computer programs such as National Criminal Information Center (NCIC), National Law Enforcement Telecommunications System (NLETS), and Computer Aided Dispatch (CAD) in the performance of dispatch duties. Dependent on location, the center may dispatch for multi-jurisdictional all-risk incidents (law enforcement, wildland fire, structural fire, aviation, intelligence, medical, search and rescue, and other emergency services) and collaborate with federal, state, county, and local agencies. Duties will be developmental in nature when filled below the full performance level. At the GS-7 and GS-8 grade levels, employees will serve as the senior dispatcher on staff, providing orientation, training, and leadership for lower graded or new dispatchers under the direction of the Lead Dispatcher and Dispatch Center Managers. At this level Dispatchers are expected to be able to troubleshoot issues and contribute to more efficient operations by reviewing and making recommendations for improvement of operating procedures. Physical Demands: The incumbent must function efficiently in a confined space for extended periods of time with no breaks and no opportunity to leave the confines of the dispatch center. Public Safety Dispatchers are considered "essential employees," meaning they are required to work most holidays, report for duty during adverse weather conditions, and work long hours exceeding normally scheduled shifts in case of emergencies. The nature of the work is primarily sedentary, performing office tasks and occasionally bending and lifting during the movement of records and materials. The incumbent is subject to rotating shift work and uncommon tours of duty. Work requires the use of voice in vocal communications for periods of hours at a time. Voice must be clear, audible, and tone effective with words plainly spoken and understandable. Incumbent must be able to hear clearly and discern a variety of audible communications and signals simultaneously. The work is of an emergency nature and is often emotionally stressful. Incumbent must possess manual dexterity sufficient to operate computer terminals/keyboards and related equipment and to maintain written and electronic logs. Working Conditions: Work is normally performed in a specialized office setting, which is well-lighted and temperature controlled. The setting is confined and secure, with controlled entry and egress. Radios are continuously monitored and telephones constantly ring, resulting in periods of excessive and constant noise. Incumbent must be able to concentrate on work projects amidst noise, interruptions, and the movements of others. The incumbent will occasionally be assigned to accompany field personnel in patrol vehicles for area and function familiarization. When performing duties of Public Safety Dispatcher, the incumbent may not leave the dispatch center unless relieved by another qualified Public Safety Dispatcher.
You must submit a copy of your transcript(s) to support claimed education if substituting education for experience. Transcripts must include your name, school name, grades, credit hours earned, major(s), grade point average or class ranking, and date the degree was conferred, if applicable. A typed list of courses, grades, semester/quarter hours, GPA, etc. will not be accepted. Non-submission may result in being rated not qualified for the position. Unofficial transcripts are acceptable, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work. There is no substitution of education for experience at the grade levels GS-06 through GS-08 of this announcement. Foreign Education: To receive credit for education completed outside the United States, you must show proof that the education has been submitted to a private organization that specializes in interpretation of foreign educational credentials and such education has been deemed at least equivalent to that gained in conventional U.S. education programs. Recognition of Foreign Qualifications | U.S. Department of Education. https://www.ed.gov/about/initiatives/international-affairs/recognition-of-foreign-qualification Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
jennifer_lopez@ios.doi.gov
Source: USAJOBS.gov — U.S. Federal Government
Apply on official site →