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Quality Management Consultant

Veterans Health Administration · Department of Veterans Affairs
📍 New Orleans, Louisiana 💰 $73741 – $139549/yr 🏠 Telework eligible

Quick Facts

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Job Summary

The QMC is responsible for facilitating compliance with VHA Directive, local policies, national guidance, and is responsible for facilitating implementation of service and hospital-wide performance improvement activities. He/she works in concert with the planning and development of intra-cycle accreditation monitoring and associated activities developed with the Accreditation Coordinator.

Key Responsibilities

The Quality Management Consultant is counseled and evaluated collaboratively by the ACQM. Performs various duties as needed to successfully fulfill the function of the position, safety, effectiveness, timeliness, efficiency, and quality; critical evaluation and mitigation of risk; and patterns of need and tailoring of interventions.

The QMC is responsible for facilitating compliance with VHA Directive, local policies, national guidance, and is responsible for facilitating implementation of service and hospital-wide performance improvement activities. He/she is responsible to the Assistant Chief of Quality Management (ACQM) for formulation and implementation of Performance Improvement Activities.

Ensure staff in the services are apprised of current TJC standards; utilizes The Joint Commission perspectives to keep abreast of changes and clarifications of standards.

Ensure that the Chief Quality Management is aware of all discrepancies or weak areas of compliance and of any implementation issues; facilitates development and maintenance of policies and procedures are updated; and utilizes TJC Accreditation Manager Plus (AMP) and Joint Commission Resources (JCR) tools to assess readiness for survey. Collaborates with leadership to plan corrective actions to address weakness and to improve performance on surveys.

Plans and coordinates preparation for all types of external reviews and maintenance of standards with various regulatory and accrediting bodies such as Environmental Protection Agency (EPA), Government Accountability Office (GAO), Long Term Care (LTC), Office of Inspector General (0lG), Occupational Safety and Health Administration (OSHA), TJC, etc., as needed.

Reviews reports from external review bodies to identify important issues and maintains a compilation of recommendations and tracking to completion. Collaborates with the Performance Measures Coordinator and the External Peer Review Program (EPRP) reviewer to determine facility performance on national performance measures. Works with the EPRP Coordinator to identify opportunities for improvement and develop improvement plans with managers and leaders.

Collaborates with the Patient Safety Manager regarding patient safety issues and implementation of corrective actions. Remains vigilant for patent safety and infection control issues in all areas of the medical center. Works with the Patient Safety Manager and Infection Control Nurses to plan corrective actions and measures sustained improvement.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday - Friday 07:30am - 04:00pm.

Subject to change based on the facility needs. Telework: AD-HOC only Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Contact

Elaina.Robinson@va.gov · 479-502-1586

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $73741 – $139549/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-11-09.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.

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