This is a Washington Air National Guard Title 32 Excepted Service Unit Technician position: RECORDS & INFO MANAGEMENT SPECIALIST (KNOWLEDGE MANAGEMENT) Location: 194th Communications Squadron Camp Murray, Washington 98430 Air National Guard Units Appointment Type: Permanent, excepted service Advertised as: ENLISTED May be used to fill one or more vacancies.
*Ensure you read this announcement in its entirety, complete all application requirements, and your USA Jobs profile name is accurate*
A GS-0308-11, RECORDS & INFO MANAGEMENT SPECIALIST (KNOWLEDGE MANAGEMENT): Works with non-homogenous work centers throughout the wing to integrate planning, development and implementation of knowledge programs and systems. Applies enterprise processes and technologies to capture, store, organize, share, and control tacit and explicit knowledge. Implements Continuous Process Improvement techniques to improve mission and business processes.
Uses various software to enhance access to relevant cross-functional information. Provides training to managers and end-users regarding knowledge management principles, costs and benefits. Administers Enterprise Information Systems (EIS) to facilitate knowledge management and collaboration by developing, designing and maintaining websites. Provides EIS web management and administrative support. Ensures all site content adheres to applicable policies and standards.
Provides training, consultation and instruction to end-users on database and file management techniques. Provides guidance to Wing leadership moving the organization towards the implementation of effective knowledge management practices. Promotes Wing's use of knowledge management and information sharing practices.
Possess a thorough understanding of Air organizations, missions and procedures, and recommends appropriate technologies to support current policies and practices and advise on opportunities presented by emerging technologies. Facilitate a clear understanding of the needs and requirements of information required by the end-users. Promotes knowledge sharing between information owners and users through the organization's operational processes and systems.
Facilitates collaboration for the Wing, tenants and GSUs through use of the latest technologies. Designs, builds, implements and maintains knowledge initiatives and provides a framework to ensure the harnessing of explicit knowledge. Develops integrative dashboards of data to enable informed decision making. Analyzes, evaluates, advises and improves work methods and procedures through information management automation.
Bestows technical expertise and conducts training on system operation, hardware, and web management. Provides software support. Manages overall processes for organizations to plan, coordinate, share and control information. Possess knowledge of the organization's core business/mission processes and procedures. Identifies and assists in establishing roles and responsibilities for supporting a knowledge management environment; builds knowledge working groups/teams.
Migrates content to support and promote knowledge management. Supports and maintains the continuous development of new communities of practice through the analysis of current and projected work methods. Determines how knowledge will be structured, shared, controlled and accessible for the various needs of the organization.
Defines roles and responsibilities related to data governance and provides clear accountability for stewardship of the commander's principle information assets. Serves as the primary liaison between users, functional areas, and technology. Validates all data related business requirements for managing and protecting data are clearly defined and communicated.
Provides customer service by assisting and educating users on authoritative data sources, data services, and presentation tools to meet organizational objectives. Manages the Records Management (RM) and Records Life Cycle Program. Enforces statutory records management requirements, to include training, policies, and technologies. Identify, organize, protect, share, archive, and dispose of official government records through automated management systems.
instructions, and general guidance Collaborates with Wing IT security specialists to conduct risk analyses, security tests, evaluations. Creates security reports for submission. Administers user access controls, electronic records structure, permissions, storage, password controls and procedures using applicable security policies and regulations.
Partners with knowledge managers at all levels to ensure that available tools have the capacity to support effective Air and Joint collaboration. Develops and implements policy and guidance governing the implementation of knowledge management initiatives. Develops reports, matrices, and requests for information, as well as collaborative planning tools to ensure timely delivery of decision-quality information to organizational stakeholders.
Other duties as assigned.(temporary, minor, or incidental tasks)
Education Requirements: High School Diploma or GED Degree Required:N/A Degree Required to qualify with Education Only (No Specialized Experience): N/A You must provide transcripts or other documentation to support your Educational claims. To receive credit for Education, you must provide documentation of proof that you meet the Education requirements for this position.
If you are selected for a vacancy that requires a specific degree and/or coursework you will be required to provide official transcripts prior to appointment. Substitution of Education for Specialized Experience:Not Applicable.
ng.wa.waarng.list.hro-staffing@army.mil · 253-512-8260
This position is with Air National Guard Units, Department of the Air Force.
The posted pay range is $83935 – $109122/yr.
This position is eligible for telework.
This position requires a Top Secret security clearance.
Applications close on 2026-10-09.
This position is open under the 'Nguard' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
Apply on official site →