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Registered Nurse Care Coordinator - Specialty Care, Endoscopy Department

Veterans Health Administration · Department of Veterans Affairs
📍 Ann Arbor, Michigan 💰 $81479 – $139574/yr

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Job Summary

The LTC Charles S. Kettles VA Medical Center is seeking a Full-Time Registered Nurse (RN) to serve as the Care Coordinator for the Endoscopy Clinic, aligned under the Medicine Service.

Key Responsibilities

The Nurse Care Coordinator Registered Nurse (RN) is responsible for providing competent, evidence-based care to assigned patients, and is accountable for all elements of the nursing process when providing and/or supervising direct patient care. Duties Include, but are not limited to: Assesses, plans, implements, and evaluates care based on age-specific components.

Demonstrates integration of biopsychosocial concepts, cognitive skills, and technically competent practice while providing care to clients. Assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care. Follows procedures per established policies and guidelines. Influences care outcomes by collaborating with members of the interdisciplinary team.

Provides patient management, care coordination, and discharge/disposition planning for inpatient and outpatient settings. Assists Veterans, family members, and caregivers with receiving the most appropriate options and services to meet their complex health care needs.

This includes, but is not limited to, acute, chronic, multiple, complex, catastrophic, or life-threatening illnesses; combat stress, residuals of traumatic brain injury; community adjustment; addictions and other health problems. Coordinates care with multiple providers across all levels and sites of care. Coordination also includes assuring services interface within the Veterans Affairs (VA) and community programs to provide continuity of care to patients.

Addresses psychosocial, as well as nursing and medical needs of patients and their families/caregivers, through participation with the interdisciplinary care team. Coordinates and expedites care from diagnosis to treatment. Analyzes and manages laboratory and radiology results and provides information to the providers. Utilizes databases to provide population management to track patient care through all episodes of care.

Evaluates care and outcomes to ensure timely and appropriate provision of services. Advocates for holistic care through patient/family education and provider interaction and implements an educational plan to meet the patient care needs. Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others. Evaluates practice in an ongoing process, based on best evidence.

Provides peers with informal constructive feedback for improvement. Fosters a safe and supportive environment conducive to the professional development of healthcare professionals. Contributes professional nursing perspective in discussions with the interdisciplinary team. Partners with others to effect change and produce optimal outcomes. Supports colleagues through knowledge sharing to provide safe, quality nursing care.

Shares educational findings, experiences, and ideas with peers. Questions clinical practices for the purpose of providing evidence-based care. Oversees consult management, and triaging referrals. Provides follow up calls, answering secured messages and attending to voicemails.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday-Friday, Tour is 0730-1600 with compressed tours (0730-1700) available after training is done.

Telework: Not Available Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Contact

Deonte.Flowers@va.gov · 2163080656

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $81479 – $139574/yr.

What is the application deadline?

Applications close on 2026-10-22.

Who is eligible to apply?

This position is open under the 'Public' hiring path.

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