Registered Nurse Case managers are directly responsible to designated supervisors in the assigned areas. They are responsible for the provision of continuity of care, access, utilization management, clinical guideline implementation and monitoring and performance improvement in the area assigned. This includes overseeing and participating directly in the care of assigned groups of patients both inpatient and outpatient and working in an interdisciplinary setting.
Responsible and accountable for all elements of the nursing process when providing and/or supervising direct patient care. Assesses, plans, implements and evaluates care based on age-specific components. Assumes responsibility for the coordination of care focused on patient transition through the continuum of care, patient and family education, patient self-management after discharge, and supporting factors that impact customer satisfaction.
Considers all characteristics of the individual, including age and life stages, state of health, race and culture, values, and previous experiences. Administers medications and procedures per established policies and guidelines. Influences care outcomes by collaborating with members of the interdisciplinary team.
Core elements of performance include knowledge and active participation in unit/program level quality improvement processes and initiatives as well as customer service programs. They are responsible for efficiency in the processes of the work assignment and participating in meeting applicable hospital performance goals. This includes implementation of ACA guidelines and other strategies required for efficient, productive patient management.
The incumbent may serve as the case manager for 1 of 3 pods which may be made up of any of the following clinics: Infectious Disease, Thyroid, GI, Allergy, and Rheumatology, Dermatology, Nephrology, Diabetes Management, Cardiology, Hematology, Chemical Dependency, Endocrinology, Transgender, Neurology, or Pulmonary.
Although the incumbent will not be primarily assigned to all the clinics, they will be expected to cross-train and will be required to cover as staffing/workload demands.
VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Pay Scale: NF23 Work Schedule: Day tour of duty 9 hour shifts Telework: Not available Virtual: This is not a virtual position Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
lisa.purnell@va.gov · 224-389-0007
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $71176 – $137765/yr.
This position requires a Other security clearance.
Applications close on 2026-09-02.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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