The Registered Nurse (RN) will demonstrate proficiency in practice based on conscious and deliberate planning. Self-directed in goal setting for managing complex client situations. Assesses, plans, implements, and evaluates care based on age-specific components. Assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care.
Follows procedures per established policies and guidelines.
Duties include but are not limited to: The Registered Nurse (RN) Case Management (CM) is responsible for providing competent, evidence-based care to patients. Provides patient management, care coordination, and discharge/disposition planning for inpatient and outpatient settings. The CM RN assists Veterans, family members, and caregivers with receiving the most appropriate options and services to meet their complex health care needs.
This includes, but is not limited to, acute, chronic, multiple, complex, catastrophic, or life-threatening illnesses; combat stress, residuals of traumatic brain injury; community adjustment; addictions and other health problems. Coordinates care with multiple providers across all levels and sites of care.
The CM RN addresses psychosocial, as well as nursing and medical needs of patients and their families/caregivers, through participation in interdisciplinary patient care management practice. The CM RN also evaluates care and outcomes to ensure timely and appropriate provision of services. The CM RN integrates knowledge, skills, abilities, and judgment and is self-directed in goal setting for managing complex situations.
The CM RN will assist in directing the provision of nursing education, orientation, competencies and providing quality improvement and outcomes utilization. Validates understanding of the rationale for care processes and decisions. Questions clinical practices for the purpose of providing evidence based care. The CM RN will demonstrate the ability to cope with and manage competing priorities.
The CM RN demonstrates competence in practice and decision-making, deliberate planning, and critical thinking skills. The incumbent is responsible to the assigned rating and approving supervisors and is accountable to the Associate Director of Patient Care Services (ADPCS).
Preferred Experience: 2 to 3 years of acute care, hospital bedside, or primary care clinical nursing experience before transitioning into case management 1 year of prior experience specifically in RN case management, utilization review, or discharge planning Case Management Certifications: CCM (Certified Case Manager) and/or ACM or ACM-RN (Accredited Case Manager) Proficiency with Electronic Health Records Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Full-Time, 0600-1430.Tour may vary to meet department or facility needs Telework: Not available Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized
SONIA.WHIPP@VA.GOV · (909)487-4135
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $89703 – $166144/yr.
This position requires a Other security clearance.
Applications close on 2026-11-06.
This position is open under the 'Public' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-31 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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