Responsible and accountable for coordinating timely, Veteran-centered care for Veterans receiving services in the community. Uses the nursing process to assess care needs, support referrals and follow-up, provide patient education, and promote continuity of care throughout the community-care episode. Collaborates with Veterans, caregivers, VA staff, community providers, and the interdisciplinary team to support high-quality care, timely access, and customer satisfaction.
Major Duties include but are not limited to: Assesses Veteran needs and develops care-coordination plans with Veterans, caregivers, VA providers, community providers, and interdisciplinary team members. Educates Veterans and caregivers regarding care options, self-management, referral processes, and follow-up expectations. Coordinates referrals, appointments, clinical documentation, follow-up care, and communication between VA and community providers.
Documents and tracks care-coordination activities using VA health-information systems while protecting sensitive information. Promotes timely access, continuity of care, patient safety, Veteran satisfaction, evidence-based practice, and quality improvement. Reviews community-provider medical records and supports clinical-review, utilization-management, documentation, and regulatory requirements.
Triages and coordinates community-care Requests for Services and supports Veterans through the full referral and episode-of-care process. Performs assigned nursing duties under appropriate supervision and maintains required competencies, training, and professional development.
VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday - Friday 7:30am to 4:00pm Telework: Not Available Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
araceli.avalos@va.gov · (602) 277-5551 X3304
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $111502 – $190737/yr.
This position requires a Other security clearance.
Applications close on 2026-09-25.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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