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Registered Nurse - Case Manager/Care Coordinator

Veterans Health Administration · Department of Veterans Affairs
📍 Fayetteville, Arkansas 💰 $72303 – $148932/yr 🏠 Telework eligible

Quick Facts

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Job Summary

Responsible and accountable for all elements of the nursing process when providing and/or supervising direct patient care. Assesses, plans, implements, and evaluates care based on age specific components. Assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care. Follows procedures per established policies and guidelines.

Key Responsibilities

The Nurse Cancer Care Navigator Registered Nurse (RN) executes position responsibilities that demonstrate expert leadership, experience, and creative approaches in providing complex patient management. Provides patient management, care coordination, and disposition planning for cancer patients. The Cancer Care Navigator assists Veterans, family members, and caregivers with receiving the most appropriate options and services to meet their complex health care needs.

Coordinates care with multiple providers across all levels and sites of care. Coordination also includes assuring services interface within the Veterans Affairs (VA) and community programs to provide continuity of care to patients. Provides oversight of the patient's journey through the diagnostic and treatment continuum, ensuring that all steps in the process are scheduled, timely and completed, while tracking the overall treatment plan.

They will follow select patients from the earliest suspicion of cancer through the continuum of cancer care including diagnosis, treatment, survivorship/surveillance, or palliation/end of life. The Cancer Care Navigator will interface with outside referral agencies, and ensure that their business and clinical practices are in compliance with regulatory standards. Anticipates and implements preventive patient care measures.

Possesses the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to their age-specific needs, providing care as considered necessary. Provides guidance and education to patients and caregivers and collaborates with other professionals at all levels.

Addresses psychosocial, as well as nursing and medical needs of patients and their families/caregivers, through participation with the interdisciplinary care team. Ensures the plan of care and educational requirements are individualized and tailored specifically to support each individual patient's needs. Reports status of service needs and contributes to problem resolution and modification of processes as necessary.

Evaluates care and outcomes to ensure timely and appropriate provision of services. Advocates for holistic care through patient/family education and provider interaction and implements an educational plan to meet the patient care needs. The Cancer Care Navigator collaborates in the development, implementation, evaluation, and revision of policies, procedures, and/or guidelines.

Demonstrates performance and leadership that is broad enough to improve the care for a group of patients. Provides peers with formal or informal constructive feedback for improvement. Supports colleagues and other nurses through knowledge sharing to provide safe, quality nursing care. Fosters a safe and supportive environment conducive to the professional development of health care professionals.

Evaluates outcomes of evidence-based decisions and practice changes for individuals, groups, and populations. Responsible for the documenting broad and complex outcomes at the program or service level, that can be demonstrated at any organizational level within a facility. Maintains and demonstrates competencies and necessary certifications in both oncology and infusion clinic to ensure safe, evidence-based patient care, operational flexibility and continuity of services.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: 7:30am-4:00pm, Monday - Friday, subject to changed based on needs of the service.

Telework: Available Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Contact

Sandi.Adkins@va.gov · 601-368-4431

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $72303 – $148932/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-10-13.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government

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