This announcement is only opened to current, permanent VA employees of Legacy VISN 6 HSA 2.1 (please see below "This job is open to"). This position is for a Weekend/ Holiday/Evening/Night (WHEN) Registered Nurse at the VISN 6 Clinical Contact Center (CCC). The CCC RN role is complex, requiring flexibility, independent decision making, and collaboration.
This announcement is only opened to current, permanent VA employees of Legacy VISN 6 HSA 2.1 - VA Mid-Atlantic HCN Durham, NC, C George DVAMC/Asheville VR&E, VAMC Hampton, VA, VAMC Richmond, VA, VAMC Salem, VA and VAMC & VR&E Salisbury NC facilities and Community Based Clinics. The CCC RN is a proficient communicator and provides timely, appropriate advice, and guidance to patients and/or their representatives who seek assistance with healthcare issues.
The CCC RN is responsible for providing competent, evidence-based care to assigned patients. The individual will assist in directing the provision of nursing education, orientation, competencies and providing quality improvement and outcomes utilization consultation.
Provides direct care and counseling for patients through a virtual care system for the promotion and maintenance of health and prevention of illness based on the application of the nursing process which includes systematic data gathering, assessment, use of appropriate nursing judgment and evaluation of human responses to actual or potential health problems.
Duties and Responsibilities include but are not limited to: CCC RN communicates through a structured process in which information is exchanged clearly and accurately among team members.
CCC RN must be able to utilize appropriate internal and external resources to the virtual encounter, report unusual occurrences and adverse events, integrate, and apply pertinent aspects of governing initiatives, directives, memorandums, and clinical practice guidelines to their professional nursing practice. Actively assesses situational elements to gain understanding and maintain awareness to support team functioning and improve care at the workgroup/unit level.
Considers recommended dispositions and interventions from clinical decision support tools to assess and address the clinical needs of patients. The CCC RN recommendations reflect the uniqueness of each patient and their health concerns as well as disease processes and adaptation. Recommendations may be emergent and include those to preserve life, prevent disability, or promote health and wellbeing, including teaching and counseling.
Seamless and consistent care is also provided during public health emergencies and natural disasters as a bridge until access to usual health care resources can be resumed, promoting safety and continuity along the continuum of care.
The CCC RN consolidates these services through one center, using telehealth modalities to serve Veterans that receive care at a facility within the VISN, and expanding the service area when necessary for planned coverage of other VISNs, to provide care to traveling or relocating Veterans, and to implement the Emergency Preparedness Plan.
VA offers a comprehensive total rewards package: VA Nurse Total Rewards Work Schedule: Full-time - Weekends/Holidays/ Evenings/ Nights (WHEN) Schedule, specific tours to be discussed in the interview process. Compressed/Flexible: Not Available Remote: This is a remote position. This position is currently exempt from the Return to Office requirements. Remote exempted positions are reviewed annually and do not imply permanent remote work status.
Permanent Change of Station (PCS): Not Authorized
dina.cuttino@va.gov · 843-739-5446
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $82819 – $148107/yr.
Yes, this position is fully remote.
This position requires a Other security clearance.
Applications close on 2026-11-03.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-29 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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