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Registered Nurse- ER Nurse Navigator

Veterans Health Administration · Department of Veterans Affairs
📍 Salem, Virginia 💰 $73846 – $150053/yr

Quick Facts

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Job Summary

This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) & eligibility period (1 to 5 years) are determined by the VHA Education Loan Repayment Services program office after review of the EDRP application.

Former EDRP participants ineligible to apply.

Key Responsibilities

Provides patient management, care coordination, and discharge/disposition planning for inpatient and outpatient settings. The Care Coordinator assists Veterans, family members, and caregivers with receiving the most appropriate options and services to meet their complex health care needs. The Nurse Navigator addresses psychosocial, as well as nursing and medical needs of patients and their families/caregivers, through participation with the interdisciplinary care team.

The Nurse Navigator has fundamental experience with the situations in which they are ultimately expected to perform, integrating theoretical concepts, basic critical thinking skills, and technically skilled practice. Provides patient management, care coordination, and discharge/disposition planning for inpatient and outpatient settings. Demonstrates the ability to cope with and manage competing priorities.

This nurse demonstrates competence in practice and decision-making, deliberate planning, and critical thinking skills. Provides patient management, care coordination, and discharge/disposition planning for inpatient and outpatient settings. The Care Coordinator assists Veterans, family members, and caregivers with receiving the most appropriate options and services to meet their complex health care needs.

This includes, but is not limited to, acute, chronic, multiple, complex, catastrophic, or life-threatening illnesses; combat stress, residuals of traumatic brain injury; community adjustment; addictions and other health problems. Executes position responsibilities that demonstrate leadership, experience, and creative approaches to management of complex patient care.

They are accountable for adhering to established policies, standards of care and standards of practice and for demonstrating leadership and accomplishments when providing patient care and in developing and implementing programs to improve the delivery of patient care. Assesses, plans, implements, and evaluates care based on age specific components.

Assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care. Follows procedures per established policies and guidelines. Influences care outcomes by collaborating with members of the interdisciplinary team. Preferred Experience: Master's degree in Nursing, demonstrated proficiency in process improvement approaches.

Strong skills in tracking, analyzing, and reporting emergency department metrics and quality indicators. Additional preferred qualities include experience leading or contributing to performance improvement initiatives, the ability to interpret data to guide clinical and operational decisions, and excellent communication and collaboration skills to support interdisciplinary teamwork within the emergency department.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday-Friday 8:00am-4:30pm Compressed/Flexible: Not Authorized Telework: Not Authorized Virtual: This is not a virtual position.

Relocation/Recruitment Incentives: Not Authorized EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact Nicholas.Camilletti@va.gov, the EDRP Coordinator for questions/assistance. Learn more Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized

Contact

kera.madden@va.gov · 540-982-2463 X2770

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $73846 – $150053/yr.

What is the application deadline?

Applications close on 2026-10-29.

Who is eligible to apply?

This position is open under the 'Public' hiring path.

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