Nurse Manager to lead nursing operations for outpatient clinics located in Garner, NC (Wake County). This role oversees day-to-day clinical operations, staff supervision, and care coordination within a Patient Aligned Care Team (PACT) ambulatory care model, ensuring Veterans receive high-quality, accessible, and well-coordinated primary care close to home.
The Nurse Manager will help advance Durham VA's reputation for clinical excellence and drive continued alignment with national VA quality.
VA offers a comprehensive total rewards package: VA Nurse Total Rewards The Registered Nurse Manager will provide the accountability for the delivery of safe patient care. The responsibilities include but are not limited to: Supervise the clinic's nursing staff covering scheduling, coaching, performance conversations, and stepping in when coverage falls through.
Work inside a team-based primary care model, where nurses, providers, and support staff share responsibility for a Veteran's ongoing care rather than treating each visit in isolation. Understand how the clinic's telephone nursing support works, as it is often a Veteran's first point of contact when problems arise. Daily Operations to include but not limited to coordination of care delivery, facilitating patient flow and assuring quality patient care.
Quality improvement activities to monitor, assess performance targets, development and implementation of action plans to improve performance. Staff development and evaluation, ensuring compliance with standards regarding reusable medical equipment. Daily Operations to include but not limited to coordination of care delivery, facilitating patient flow, secure messaging, telephone triage and assuring quality patient care.
Management, leadership and coaching of nursing and clinical support staff Quality improvement activities to monitor, assess performance targets, development and implementation of action plans to improve performance Facilitating teamwork to accomplish positive patient care outcomes, and patient and staff satisfaction.
The Registered Nurse Manager will have documented evidence of leadership skills with emphasis on group dynamics, fostering collegial relationships, problem-solving, program planning and implementation, and ability to communicate effectively verbally and in writing.
Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday through Friday, 730am-4pm (occasional weekends, as needed) Telework: AdHoc/Occasional.
As determined by service/Agency policies. Virtual: This is not a virtual position. Financial Discloser Report: Not required. Relocation/Recruitment Incentives: Not authorized EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact, the EDRP Coordinator for questions/assistance. Learn more Permanent Change of Station (PCS): Not authorized
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $115656 – $174772/yr.
This position is eligible for telework.
Applications close on 2026-10-12.
This position is open under the 'Public' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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