The Nurse Program Manager, Pain Management, is responsible for coordinating, implementing, evaluating, and supporting the delivery of comprehensive, evidence-based pain management services for Veterans with complex chronic pain conditions, including those with co-occurring mental health and behavioral health conditions.
The incumbent provides program management, clinical care coordination, patient education, consultation, and training to promote safe, effective, and Veteran-centered care.
Duties of the Nurse Program Manager, Pain Management, include, but are not limited to: Coordinates and supports the development, implementation, evaluation, and oversight of the Pain Management Program to promote comprehensive, evidence-based care for Veterans with complex chronic pain conditions.
Collaborates with interdisciplinary healthcare professionals, VA staff, and community resources to coordinate pain management services, clinical consultations, and continuity of care. Provides nursing care and care coordination for Veterans with chronic pain and co-occurring mental health and behavioral health conditions.
Performs initial nursing assessments, obtains comprehensive pain management histories, and documents findings and interventions in the electronic medical record. Applies biopsychosocial principles and clinical nursing judgment to assess patient needs, identify barriers to care, and support individualized pain management treatment plans.
Provides patient education, health counseling, and self-management support to promote effective pain management, improved functioning, and quality of life. Utilizes telehealth technologies and collaborates with local resources to facilitate access to pain management services and support interdisciplinary care coordination.
Participates in the development, implementation, and evaluation of program policies, procedures, clinical processes, and evidence-based pain management initiatives. Supports facility-wide pain management program activities in accordance with applicable national directives, VA policies, and organizational requirements. Assists with strategic planning, program evaluation, and reporting of performance measures related to pain management services.
Collects, analyzes, and submits program performance data to evaluate effectiveness, identify trends, and support quality improvement activities. Monitors patient-care outcomes and program performance to identify opportunities for improving clinical services, patient safety, and healthcare resource utilization. Participates in quality assurance, performance improvement, shared governance, and patient safety initiatives to enhance the delivery of pain management services.
Collaborates with interdisciplinary teams to develop, implement, and evaluate individualized patient-care plans and promote coordinated healthcare delivery. Provides consultation, education, and training to nursing staff and other healthcare professionals regarding pain management practices, program requirements, and clinical processes. Assists with staff orientation, competency development, and educational activities related to the Pain Management Program.
Demonstrates developing leadership skills by serving as a team leader, sharing clinical knowledge, and supporting the professional development of nursing staff. Provides appropriate oversight and guidance to licensed practical nurses and nursing assistants and ensures delegated nursing activities are completed safely and effectively. Promotes effective communication, collaboration, and teamwork among interdisciplinary healthcare professionals and stakeholders.
Applies evidence-based nursing practice, clinical judgment, and patient preferences to improve quality of care and promote safe, cost-effective healthcare delivery. Provides individualized, age-appropriate, and culturally sensitive care while respecting Veterans' autonomy, dignity, values, and healthcare preferences.
Maintains accurate and timely clinical documentation and protects sensitive patient information in accordance with applicable VA policies and federal regulations. Supports compliance with infection prevention, occupational safety, emergency preparedness, and applicable accreditation standards. Performs other duties as assigned.
VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: To be determined based on the needs of the service.
Work schedules may require flexibility, including rotation of tours or non-administrative tours, as established by the immediate supervisor. Telework: AD-HOC as needed by facility. Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
Chelsea.Montgomery@va.gov · 410-691-0614
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $83132 – $158590/yr.
This position is eligible for telework.
Applications close on 2026-11-06.
This position is open under the 'Public' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-11-04 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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