The VA Northeast Ohio Healthcare System is recruiting for a Registered Nurse Telehealth Case Management within Community Outpatient Services. Responsible for providing competent, evidence-based care to assigned patients. Provides patient management, care coordination, and discharge/disposition planning for inpatient and outpatient settings.
Assists Veterans, family members, and caregivers with receiving the most appropriate options and services to meet their complex health care needs.
Provides patient management, care coordination, and discharge/disposition planning for inpatient and outpatient settings. Assists Veterans, family members, and caregivers with receiving the most appropriate options and services to meet their complex health care needs.
This includes, but is not limited to, acute, chronic, multiple, complex, catastrophic, or life-threatening illnesses; combat stress, residuals of traumatic brain injury; community adjustment; addictions and other health problems. Addresses psychosocial, as well as nursing and medical needs of patients and their families/caregivers, through participation in interdisciplinary patient care management practice.
Works in partnership with the Patient Aligned Care Teams (PACT)/Specialty providers, other healthcare professionals and team members, other clinics, internal or external services and agencies, and medical center leadership for their assigned panel of patients for effective disease and chronic care management to improve resource utilization (timely, appropriate, high quality, and cost effective care).
Assumes responsibility for the coordination of care focused on patient transition through the continuum of care, patient and family education, patient self-management after discharge, and supporting factors that impact customer satisfaction. Considers all characteristics of the individual, including age and life stages, state of health, race and culture, and previous experiences. Administers medications and procedures per established policies and guidelines.
Responsible for collaboration with services internal and external to the VA to facilitate care transition in order to effectively meet the patient's needs. Demonstrates leadership by serving as an advocate for the patients, team player to colleagues as she/he continues to enhance her/his own professional growth, development, and practice.
Promotes cost effective use of resources; employing the most effective and least-expensive strategies to achieve assessment and expected outcomes in non-face-to-face approaches.
Coordinate care for the panel of patients through-out the continuum of care for a variety of conditions including but not limited to: Hypertension, congestive heart failure, chronic obstructive pulmonary disease, diabetes mellitus, post traumatic stress disorder, dementia, depression/anxiety, bipolar disorder, schizophrenia, weight management, and infectious diseases.
Assists with promotion of the Telehealth programs via case finding patients in collaboration with specialty services and PACT along with formal and informal recruitment efforts and outreach. Actively participates in policy, procedures, and standards to promote and enhance evidence-based patient-driven care. Provides a wide range of clinical and technical services to the veteran that demonstrates complex technical judgment in collaboration with an provider.
Facilitator and provides support and manages telehealth clinical encounters from the patients side location for video appointments for specialty services. Serves as Telehealth Asynchronous Imager (Tele-Eye and Teledermatology Imager). Provides education and training on VA Video Connection/Video visits. Subject matter expert on Telehealth equipment.
Frequent/Occasional Travel/Medical Clearance: This position requires operation of a Government-owned or leased motor vehicle to properly carry out assigned duties. A valid state-issued driver license is required, along with medical Functional Statement: Nurse I Level 2 Page 6 clearance by Personnel Health. Telehealth staff with RPM-HT only workload are classified as exception vs incidental operator/drivers and are not required pre-placement or periodic examinations.
Telehealth leadership will assist in identifying these staff.
VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday - Friday; 8am - 4:30pm Telework: Not Available Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
joseph.amato@va.gov · (216) 701-0469
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $82275 – $151235/yr.
Applications close on 2026-10-08.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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