This position is located in the North-Central Consolidated Patient Account Center at the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), VA Medical Center, in multiple locations. The primary purpose of this position is to perform a variety of functions, including enhancing revenue, using an industry best model built on regional management of key aspects of the revenue cycle, process standardization, accountability, and economies of scale.
***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Major duties and responsibilities will include: Cooperates with personnel within other organizational units in the wider employing organization to solve revenue problems applicable to Veteran accounts. Validating claims for billing purposes ensuring eligibility and referring questionable coding for review.
Interpreting third party insurance policies and requirements for billing. Submitting claims to third party health insurance carriers, with knowledge of Medicare coverage benefits. Taking responsibility for Medicare reimbursable billing activities. Obtains data and other information from VA-specific change notifications and ad-hoc reports to proactively or retroactively correct 1st and 3rd party billing.
Reviews for accuracy, adequacy of the documentation, compliance with regulations, and the justification of the action Following instructions about timeliness, objectives, and relative priorities for doing work. Exhibiting flexibility in adapting to changing demands within specific timelines.
Receives workload from multiple worklist systems, electronic and mail notifications, VA specific internal and external data applications, emails, letters, and face-to-face customer service interactions. Accepting and completing work provided by a standardized control system such as batched work, caseload level, or other defined structure. Handling conflicting goals, objectives, priorities, timelines, and deadlines.
Using a wide range of office software applications such as Microsoft Access, Excel, and Word. Composing correspondence on a situational basis. Analyzes each voucher or invoice to determine propriety of payment to include required certifications by authorized officials, compliance with contract provisions, price agreements, and/or other directives. Conducts analysis to develop required data and information reporting purposes and drafts brief factual administrative reports.
Performs daily reviews, audits, and/or corrective actions in response to workload activities or requests received directly from Veteran customers, Office of General Counsel, internal and/or external compliance and quality measurement and performance teams, and the VA Office of the Inspector General (OIG).
Provides accurate and proficient guidance to all customer groups regarding debt relief options such as formal repayment plans and waivers and interpreting insurance policy coverages, VA eligibility benefits, and other factors that impact Veteran financial accounts for both 1st and 3rd Party billing.
Performs other duties as assigned Work Schedule: Monday - Friday; Full - Time, 8:00am - 4:30pm Recruitment Incentive: May be authorized for highly qualified candidates Critical Skills Incentive (CSI): Not approved Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
There is no educational substitution at this grade level. NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
VHANationalRecruitmentCenter@va.gov · (844)456-5208
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $45409 – $59031/yr.
This position is eligible for telework.
This position requires a Other security clearance.
Applications close on 2026-10-09.
This position is open under the 'Public' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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