This position is the responsible for planning, coordinating and accomplishing a wide variety of administrative functions and matters involving formulation, implementation and evaluation of procedures relating to operations of the Deputy Director and in support of all senior leadership including the Medical Center Director.
Provides administrative support and general assistance to the Medical Center, Deputy Director, corporate functions, managers, and supervisors. The employee assists with schedules and respond to administrative problems brought to the Supervisor's attention by members of the staff management officials and outside the organization or the agency.
Serve as timekeeper for Deputy Director's staff and be responsible for the input of time and attendance for all Medical Center Deputy Director's Service Chiefs and with guidance from the supervisor, review and analyze incoming staff actions and decision correspondence.
Based on analysis of content of incoming actions, research and knowledge of functional assignments throughout the organization, assign actions to appropriate staff with specific direction concerning type of response required, requirements and coordination with other staff elements.
Exercises exclusive control over supervisor's calendar regarding meetings, conferences, appointments, travel and screen calls and visitors with business involving established policy and routine matters. Assists supervisor in coordinating efforts to ensure patient concerns are received, evaluated, and addressed in a timely and effective manner by the appropriate subject matter experts.
Serve as the ADP AC for Office of Deputy Director corporate function, and s provide support to VISTA and Windows software, primary support specialized software and first line equipment support and troubleshooting.
Review and assist in the development and preparation of requests for resources based on priority, planning resource allocation, tracking resource usage and productivity, improving allocation, and measuring effectiveness of resources; Prepare agenda based on request and supporting documentation and maintain Jogs or a tracking system of all follow-up actions with the Resources Management Committee including but not limited to specific reports, statistics, and other comparative workload data.
Establish priority of actions based on the sensitivity of the subject matter, suspense dates and other pertinent data. Perform research for others involving comprehensive searches for pertinent information from records and files within the Deputy Director's Office, other organizational segments and outside the organization.
Assist with Jong-range and annual work planning and Director-level Strategic Planning and provide definitive guidance in recommendations for resolution of problem analysis. Consistently communicates and treats customers (veterans, their representatives, visitors, and all VA staff) in a courteous, tactful, and respectful manner. Work Schedule: Monday-Friday; 7:30am-4:00pm; Subject to change based on the needs of the facility.
Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Secretary (OA)/PD07222O Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Heather.Cook@va.gov · (501) 918-1405
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $55882 – $72644/yr.
This position is eligible for telework.
Applications close on 2026-10-28.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-22 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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