Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Operations Support, CBP Watch, Communications Center Division, located in Orlando, Florida. Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above.
The National Law Enforcement Communications Center (NLECC) in Orlando, FL is a critical point of contact for the law enforcement community on matters concerning the protection of our nation's borders and support law enforcement operations and investigations. Supporting Customs and Border Protection and other federal agencies enforcement units during land, air and marine pursuit and interceptions.
This position starts at a salary of $61,722.00 (GS-09, Step 1) to $97,087.00 (GS-11, Step 10). Positions with known promotion potential do not guarantee promotion, nor is the promise of promotion implied. GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table.
Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.
Major Duties: Independently coordinating needed assistance and dispensing requested law enforcement data in real-time by utilizing radios, telephones and other technological communications devices; Monitoring and operating the Key Management Facility (KMF) and other Over-the-Air Rekey (OTAR) network equipment for the performance of basic subscriber configuration in the KMF database, rekeying and other basic functions required in support of the OTAR program; Analyzing, evaluating, and monitoring identified or potential problem areas and providing recommendations regarding law enforcement activity and overall system performance; Using report generators and other means to extract applicable data from national, regional and local law enforcement information systems.
CBP employees demonstrate the highest level of commitment to protect and serve the United States of America and to exemplify the CBP Core Values of Vigilance, Service to Country and Integrity. Learn more about CBP's mission, core values and careers at https://www.cbp.gov/about
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
cbphiring-applicantinquiry@cbp.dhs.gov · 855-500-3722
This position is with Customs and Border Protection, Department of Homeland Security.
The posted pay range is $61722 – $97087/yr.
This position requires a Secret security clearance.
Applications close on 2026-09-14.
There are 10 openings for this position.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
Apply on official site →