This position serves as the Security Assistant for Police Service at the William Jennings Bryan Dorn VA Medical Center within the Veterans Health Administration (VHA) with a primary purpose to be a part of a team of Security Assistants responsible for monitoring physical security equipment and systems.
Major duties and responsibilities include: Performs alarm and access monitoring, tracing access patterns, programming, assigning or removing user permissions, updating databases, remotely opening and securing doors during routine and emergency operations and generating a variety of reports as needed. Assesses on-scene behavior and determines when it is appropriate to dispatch law enforcement or other personnel to investigate.
Responsible for monitoring alarm systems (i.e, fire, access, intrusion, duress/panic, medical emergencies, medical assist teams, etc); and dispatching officers to those sites to include psychiatric emergencies when needed. Responsible for notifying all staff of any codes via the emregency digitial paging system. Operates an established vehicle registration and visitor management program and parking registration and/or photo identification equipment.
Issues and retrieves government issued keys and/or identification cards. Reviews requests for and issues passes and identification documents. Maintains accurate key inventory and accountability database. Coordinates warrant confirmations and transports with outside agencies. Coordinates health and welfare checks with outside law enforcement agencies. Completes vehicle registration tasks and issues decals and permits as authorized by policy.
Establishes proper tracking of parking/traffic violators and reports habitual offenders to the supervisor for additional action. Establishes and maintains physical files of parking/traffic violators. Monitors and directs responses to security and life safety communications, radio dispatches, telephone calls, and other emergency communication circuits.
Receives and compiles information from various sources related to police and emergency incidents, taking appropriate actions regarding intrusion, duress, and hold-up alarms. Directs response and/or modifies responsible personnel depending on the type of incident or request. Work Schedule: Panama Schedule 6:00am-6:00pm (Nights)/6:00pm -6:00am (Days). Compressed/Shift rotates every two months. Must be willing to work weekends.
Compressed/Flexible: Available Virtual: This is not a virtual position. Position Description/PD#: Security Assistant ( Dispatcher)/PD01818A Relocation/Recruitment Incentives: Not Authorized
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Tonia.Warren@va.gov · 404-321-6111 X573097
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $40736 – $52957/yr.
Applications close on 2026-11-03.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-30 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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