This position is located within the Department of Veterans Affairs (VA), Office of Security & Preparedness (OSP), VA Police Service. The position monitors and receives routine and emergency calls from a variety of sources that need police, fire, medical, or other emergency services. The work includes various police operations duties involving different and unrelated processes and methods.
The position is primarily responsible for addressing alarms & monitoring computers for video surveillance.
Duties include the following: Performs alarm and access monitoring; traces access patterns; programs; assigns or removes user permissions; updates databases; remotely opens and secures doors during routine and emergency operations; and generates a variety of reports as needed. Assesses on-scene behavior and determines when it is appropriate to dispatch law enforcement or other personnel to investigate.
Responsible for responding to alarm systems monitoring fire, access, intrusion, duress/panic, medical emergencies, psychiatric emergencies, medical assist teams, etc., and the emergency digital paging system. Implements policies, procedures, and methods for identifying and protecting information, personnel, property, facilities, operations, or material.
Performs administrative (non-criminal) investigations of lost keys, passes, and PIV cards to rapidly assess and document compromised access to VA property and terminate off-access permissions. The position monitors and receives routine and emergency calls from a variety of sources that need police, fire, medical, or other emergency services.
Determines the nature and location of the emergency; prioritizes events and commits police resources appropriately; determines what notifications are necessary based upon event type, makes such notifications, and coordinates follow-up communications. Receives and processes emergency calls, maintains contact with law enforcement units on assignment, maintains the status and location of Police Officers, and coordinates communication between agencies as needed.
Receives and compiles information from various sources related to police and emergency incidents, taking appropriate actions regarding intrusion, duress, and holdup alarms. Directs response and/or modifies the responsible personnel depending on the type of incident or request. Operates a variety of communications and security equipment, such as computers, multi-frequency radios, multi-line telephone systems, and other related peripherals.
Operates a variety of communications equipment, telephones, and computer systems to support both routine and emergency operations. Performs system checks on a variety of equipment used in the dispatch center. Troubleshoots systems when problems arise and resolves issues whenever possible. Conducts equipment inventories and completes records and other logs. Performs monthly alarm checks and submits reports documenting the operational status of each circuit tested.
Enters, updates, and retrieves information from a variety of computer systems and sensitive databases. Uses the state and the National Crime Information Computer (NCIC) to access sensitive law enforcement information to support field operations and investigations. Queries for items such as criminal histories, arrest warrants, driver's records, vehicle registrations, stolen property, firearms, etc.
Uses the VA Police Software to research information, complete reports and logs, vehicle registrations, etc. Compiles and prepares reports related to events occurring in the operation of the police control center for the dissemination of the completed products to various management officials. Generates police reports for routine, noncriminal cases such as lost property, missing patients, etc.
Processes Courtesy Violations Notices (CVN) and US District Court Violation Notices (USDCVN) in accordance with established policies. Gathers information and completes reports when local incidents rise to the level requiring notification to the VA Integrated Operations Center. Performs other duties as assigned. Work Schedule: Determined by leadership Virtual: This is not a virtual position.
Position Description/PD#: Security Assistant/PD00220A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Joshua.white5@va.gov · 843-577-5011 X201452
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $41400 – $53821/yr.
Applications close on 2026-11-05.
This is a Schedule will be determined by leadership position.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-30 · Not affiliated with or endorsed by OPM or USAJOBS.gov
Apply on official site →