Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Human Resources Management, Strategic Transformation Management Division, in the following locations: Indianapolis, IN Minneapolis, MN Washington, D.C. Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above.
In this position you will serve as a senior Social Science Analyst evaluating CBP HR programs, services, and workforce initiatives. Provides evidence-based recommendations that improve workforce effectiveness, operational efficiency, and CBP mission readiness. This position starts at a salary of $125,776.00 (GS-14, Step 1) to $163,514.00 (GS-14, Step 10). GS Salary: Visit this link to view the locality pay tables by geographic area.
If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts. Salary: Salary listed reflects the rest of U.S. scale and, if applicable, will be adjusted to meet the locality pay or cost of living expenses of the duty location upon selection.
Major Duties: Conceptualizing, developing, and executing independently complex social science research and program evaluations addressing workforce and organizational behavior issues to align with agency strategic goals. Utilizing advanced statistical software and analytical methods to process and interpret large, complex workforce datasets, identifying behavioral patterns, trends, and factors influencing organizational outcomes.
Managing all stages of program evaluation-including planning, implementation, and reporting-to rigorously assess the effectiveness, efficiency, and organizational impact of human capital programs and policies. Providing authoritative guidance to executive leadership and program officials by translating complex scientific evidence into actionable, evidence-based recommendations for strategic decision-making.
Designing and implementing comprehensive evaluation frameworks, performance measures, and logic models to support agency-wide evidence-building initiatives and the development of new Standard Operating Procedures (SOPs). CBP employees demonstrate the highest level of commitment to protect and serve the United States of America and to exemplify the CBP Core Values of Vigilance, Service to Country and Integrity.
Learn more about CBP's mission, core values and careers at https://www.cbp.gov/about
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position. Your transcripts: All applicants are required to submit a copy of your college transcript (unofficial is acceptable at this time; however, official copies will be required prior to entrance on duty) or a list of coursework with hours completed provided from the institution.
If you are a current CBP employee within the position series announced, transcripts will not be required at the time of application; however, education will be verified if you are selected and you may be required to submit transcripts at that time. Education must be from an institution accredited by an agency recognized by the U.S. Department of Education.
Education obtained from a foreign university or college is not creditable unless it has been evaluated by an organization that specializes in interpretation of education credentials. Note: If submitting documentation of an evaluation, transcripts are still required. For a listing of some accrediting agencies see NACES | Credentials Evaluations Provided by NACES Members. See Recognition of Foreign Qualifications for more information.
Please upload your resume under the "Resume" document type. Any other relevant supporting documents should be uploaded under their appropriate document types as mentioned above. Only resumes up to a total of two pages will be accepted. Applicants with resumes exceeding two pages will be removed from consideration. Do not submit documents as a PDF Portfolios. You may submit a curriculum vitae (CV) and attach in the "other document" option.
cbphiring-applicantinquiry@cbp.dhs.gov · 855-500-3722
This position is with Customs and Border Protection, Department of Homeland Security.
The posted pay range is $125776 – $163514/yr.
This position is eligible for telework.
Applications close on 2026-10-27.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-21 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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