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Social Work Program Coordinator - Patient Aligned Care Team

Veterans Health Administration · Department of Veterans Affairs
📍 Gillette, Wyoming 💰 $111636 – $145130/yr 🏠 Telework eligible

Quick Facts

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Job Summary

The Program Coordinator is a member of the PACT team in Gillette, WY, providing direct services to Veterans & their families. This role delivers comprehensive case management support, including assessments, treatment planning, & coordination of psychosocial services.

Core responsibilities include conducting outreach, collaborating with interdisciplinary team members, offering consultation & education to staff & community partners, & maintaining program data for planning & evaluation.

Key Responsibilities

Total Rewards of a Allied Health Professional Interviews Veterans & their family members/significant others to establish facts about the Veteran's situation, presenting problems & their causes, & the impact of such problems on the Veteran's functioning & health as part of a psychosocial assessment. Uses subjective & objective data in making clinical assessment of the Veteran's needs.

Evaluates the Veteran's situation, including the Veteran's reaction & ability to deal with it, & arrives at a reasoned conclusion. Assess serious & complication cases involving psychiatric illness, catastrophic medical conditions, dementia & other high-risk diagnosis. Makes independent professional decisions & recommendations for treatment. Finds suitable means of treatment to help Veterans and/or significant others cope with stressful situations.

Develops psychosocial treatment plans in coordination with interdisciplinary teams members, including goals for treatment. Provides clinical services to Veteran's & family members/significant other in support of the Veteran's treatment. Gives advice, guidance, emotional support, & other assistance. Provides individual & group counseling services, individual & group counseling services, including psychotherapy in some setting.

Assisting Veterans with Digital Divide/Telehealth issues. Provides crisis intervention services, seeking to address the cause as well as the presenting complaint, coordinates family conferences & serves as liaison to family members. Effectively assess for suicide risk providing clinical intervention to include: safety planning, referrals, education, & identification for need for higher level of care & referral.

Responsibilities include identifying psychosocial stressors that cause distress, impact health, or create barriers to care, such as adjustment to medical conditions, untreated mental health or substance use disorders, economic instability, legal concerns, & inadequate housing or transportation.

Collaborates with VA staff & community agencies to address problems, provide case management with the outpatient interdisciplinary team, & ensure coordinated care aligned with Veterans' treatment goals. Works with Veterans & their families who are experiencing a wide range of complicated medical, psychiatric, emotional, behavioral, financial, legal & psychosocial problems.

Participates as a member of the interdisciplinary treatment team & actively participates through collaboration with Veterans & family as well as interdisciplinary treatment team members in the development & implementation of treatment goals & interventions. Establishes & maintains effective therapeutic relationships with Veterans & their families in the PACT, SCI/D clinics which includes Veterans diagnosed with ALS, MS, & Parkinson's.

Utilization of medical & mental health diagnoses, disabilities, & treatment procedures, including acute, chronic & traumatic illnesses, substance abuse disorders, common medications & their effects/side effects, & medical terminology. Facilitates action for community placements through collaboration with Veterans & their families as well as interdisciplinary treatment team members to ensure that appropriate community placements are completed in a timely manner.

Work Schedule: Monday - Friday, 7:30am - 4:00pm Recruitment/Relocation Incentives (Sign-on Bonus): Not authorized. Permanent Change of Station (Relocation Assistance): Not authorized. Pay: Competitive salary & regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).

Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.

Retirement: Traditional federal pension (5 years vesting) & federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Available on an ad-hoc basis. Virtual: This is not a virtual position. Functional Statement #: 61591-0

Requirements & Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contact

V19USAJOBS@VA.GOV · 719-227-4600

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $111636 – $145130/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-12-14.

Who is eligible to apply?

This position is open under the 'Public' hiring path.

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