James A. Haley Veterans' Hospital is looking for a Social Worker Program Coordinator who will be assigned to the Community Residential Care (CRC) Program. The CRC serves as program coordinator and is administratively responsible for the CRC program. The CRC Coordinator manages the daily operation of the program and provides direct patient care services in the program area to a small caseload.
The CRC Coordinator manages and controls the use of data related to these programs regarding day-to-day functioning and program evaluation. The CRC Coordinator, plans, organizes, and directs administrative, operational, patient and personnel activities for the service conjunction with the Geriatrics and Extended Care Section Chief of Social Work Service.
The Social Worker will adhere to the National Association of Social Work Code of Ethics, all local social work policies and/or SOPs and maintain an unrestricted, unsuspended license to practice social work. Additional duties include, but are not limited to; Responsibilities include the daily operation of the program, developing policies and procedures for program operation and preparing reports and statistics for facility, VISN, and national use.
The CRC Coordinator is capable of practicing at the independent level and has specialized knowledge of practice typically related to a particular diagnosis or population. CRC Coordinator should have at least 2 years in an area of specialized social work practice and licensed or hold certification in a state at the independent practice level.
A qualified supervisor or equivalent in the state of licensure, that can teach, coach, train, and mentor others in the profession of social work. Provides administrative oversight of program and administers information and analytical systems to evaluate and enhance the quality of service provided to patients.
Recruits and screens potential CRC facilities, develops the application for the CRC sponsors, coordinates and retains record of VA inspections of CRC facilities and directs CRC staff duties. The CRC Coordinator also develops and implements information systems to track service activities including visits, referrals, inpatient days, patient demographics, equipment utilization and patient satisfaction.
Develops implements and evaluates clinical guidelines and protocols to establish appropriate utilization of services. The CRC Coordinator provides assessment, treatment, and planning for a complex population of patients which reflect the age-specific, psychosocial, and functional needs of the patient (e.g., geriatric, spinal cord, geriatric and mental health population). The CRC Coordinator visits each CRC facility monthly for oversight and compliance with standards.
Demonstrates knowledge of VA and community resources to meet the complex psychosocial needs of this unique population of patients and to ensure they are referred to the least restrictive environment that meets the level of care needed. The CRC Coordinator has knowledge of Federal and State laws and regulations that pertain to the care of vulnerable adults in community residential homes.
The CRC Coordinator has responsibility for coordinating initial fire and safety inspections of these homes to ensure the safety of the veteran population served. Thereafter, the CRC Coordinator coordinates the inspection of the homes on an annual basis. Performs work related to the review, monitoring, analysis, planning and assessment of the Community Residential Care Program.
Responsible for key project activities related to the planning, development, and implementation of the project component. A substantial portion of the workload directed by this position is carried out at one or more locations that are physically removed from the main unit under conditions that make day-to-day coordination complex to administer. Performs a wide range of services and provides technical assistance to state, local, private agencies, and universities.
Technical assistance provided is based on monitoring activities and program reviews, and the development and analysis of information. In addition, the CRC Coordinator uses sound judgment in the interpretation of trends and patterns; the application of guidelines; and the recommendation of program enhancements. The CRC Coordinator performs program analysis, development, review, research, design, and contact work as possible with various agencies (public, DOD, State, etc.).
Independently deals with crises and effectively uses their problem-solving skills to assist the veteran, family and staff. Monitors homes with unannounced visits at least once per month. In addition, CRC Coordinator communicates with multidisciplinary teams, which may include home care teams (Home Based Primary Care, Spinal Cord Injury-HG and Mental Health Intensive Case Management) regarding veterans' contentment with home and care received in the home.
Addresses any circumstance that may arise during weekly team meeting or sooner depending on issue. Work Schedule: Monday through Friday, 07:30 AM to 4:00 PM Compressed/Flexible: As needed by department Telework: Not Available Travel: Up to 25% may be required. Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized EDRP Authorized: Not Authorized Permanent Change of Station (PCS): Not Authorized
Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may NOT be substituted for the master's degree in social work.
Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Christal.Bess@va.gov · 813-816-7155 X100165
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $97987 – $127386/yr.
Applications close on 2026-10-14.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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