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Social Worker - Program Coordinator

Veterans Health Administration · Department of Veterans Affairs
📍 Shreveport, Louisiana 💰 $131387 – $170805/yr 🏠 Telework eligible

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Job Summary

This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment.

Program Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application.

Key Responsibilities

Total Rewards of a Allied Health Professional This Mental Health Assessment Consult Service (MHACS) Supervisory Social Worker position is administratively located within the Mental Health Service Line, with primary assignment to the MHACS program located within Outpatient Mental Health. The MHACS Program Coordinator is under the direct supervision of the Assistant Chief Mental Health.

The MHACS Program Coordinator leads the multidisciplinary team, which is responsible in reviewing, triaging, assessing and providing a disposition on all Veterans (inpatient and outpatient) in need of MH consultation services. Duties include but are not limited to: Ensures all supervisees have tailored performance plans and position descriptions/functional statements that detail specific MHACS expectations and competencies.

Ensures all MHACS staff receive adequate training to support core competency skill acquisition and maintenance of licensure. New providers have 4-6 weeks of orientation time shadowing successful MHACS staff prior to assuming active clinical responsibilities (depending upon experience and education). Ensures all supervisees have completed recommended readings. Conducts monthly staff meetings with all MHACS supervisees.

Goals are to provide supervision, consultation, peer support, and problem solving within a collaborative setting. Independently organize work, set priorities and meet multiple deadlines. Monitors individual MHACS provider's practice management trends, including the number of unique patients seen, the total number of encounters, the number of encounters per unique, the number of encounters per day, and the most common diagnoses seen in clinic.

Develop and maintain Standard Operation Procedures, memoranda, and operational guidance for the MHACS clinic. Reviews MHACS monitored metrics quarterly with each MHACS provider. Responsibility for quality management and performance auditing tied to consult modalities and access metrics.

Conducts monthly individual discussions with providers whose data consistently fails to suggest adequate utilization rates or adequate primary care mental health integration and/or seeks consultations from facilitation experts as needed. Develops and implements action plans for areas of identified difficulty or deficiency. Provides clinical supervision, leadership, coordination, and administration to the MHACS clinic to ensure the delivery of MHACS services to Veterans.

Analyze organizational and operational problems, develop and implement solutions that result in efficient operations, and use data effectively to manage workload, quality, performance and productivity with the MHACS program. Fidelity to a holistic health model: The Program Coordinator is responsible for ensuring the use of an evidence-based analytical framework, to create an environment that facilitates the delivery of safe and effective patient care.

The MHACS Program Coordinator adheres to the principles and practices that focus on the interplay of biological and psychosocial factors in the development, course and outcome of all diseases. The Program Coordinator will see to it that all staff are trained in such evidence-based analytical framework. The Program Coordinator will demonstrate leadership in addressing ethical issues that impact patients and staff in/or beyond the organization and local health care community.

Work Schedule: Monday - Friday, 8:00am-4:30pm, subject to change based on needs of the facility Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact the EDRP Coordinator for questions/assistance.

Learn more Pay: Competitive salary and regular salary increases Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 01097-F Permanent Change of Station (PCS): Not Authorized

Contact

Deborah.Pressley@Va.Gov · 828-318-7609

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $131387 – $170805/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-11-04.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.

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