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Staff Assistant

Veterans Benefits Administration · Department of Veterans Affairs
📍 Honolulu, Hawaii 💰 $77964 – $101359/yr 🏠 Telework eligible

Quick Facts

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Job Summary

The position provides comprehensive administrative, analytical, and stakeholder support to the office, ensuring the effective coordination of high-level, confidential, and specialized program activities. This role oversees the intake and prioritization of program materials, reviews operational effectiveness across various organizational levels, and maintains rigorous follow-up control on significant issues.

Key Responsibilities

Specific duties include: Serves as assistant to Director and provides administrative and technical support to office staff. Troubleshoots administrative operations, processes, and procedures to improve processes and resolve discrepancies in administrative operations. Analyzes and evaluates written material coming into Director's Office and places controls and distributes to appropriate elements.

Establishes internal deadlines for completion of reports and projects and follows up with Division leadership on pending assignments. Researches and analyzes information to determine the status of significant issues, to assist the senior leadership and staff in the decision- making process. Regularly monitors pertinent timekeeping records to detect anomalies or deviations.

Oversees training management for the Regional Office Formatting, editing, and distributing standard documents and correspondence; coordinating travel; tracking actions items; scheduling appointments, meetings, and conferences; managing the Director's calendar; and screening telephone calls and visitors to the Director's office.

Serves as the alternate Records Management Officer, providing oversight and management of the records information life cycle, maintenance, amendment and disposition of records. Serves as the stations Training Manager. Assigns and monitors employee training. Runs and analyzes reports, providing trend analysis. Purchases office supplies and ensures timely payment of reoccurring expenses/bills. Work Schedule: Full Time, Monday - Friday, 7:30 a.m. - 4:00 p.m.

Compressed/Flexible: Not available Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position.

Position Description/PD#: Staff Assistant; PD42240 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required Bargaining Unit: No

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://www.ed.gov/about/initiatives/international-affairs/recognition-of-foreign-qualifications.You may submit unofficial transcripts when applying.

However, if you are selected for the position, you will be required to provide an official transcript or a statement from the institution (e.g., from the registrar, dean, or other appropriate official) or equivalent documentation prior to the start date.

Contact

David.logan2@va.gov · 515-323-7575

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Veterans Benefits Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $77964 – $101359/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-10-09.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government

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