The incumbent of this position is located in the Office of Director at the Houston Regional Office (RO) reporting to the Assistant Director, who reports to the Director, who is a member of the Senior Executive Services. The office has jurisdiction for oversight of the Houston Regional Office.
The Houston RO business lines include the Veterans Service Center (Houston and San Antonio), Human Resources, Veteran Readiness and Employment, Fiduciary Call Center, and the Support Services Division.
Specific duties include: As the Staff Assistant for the Director's Office, the incumbent is directly responsible and accountable to the station's senior leadership team (Director, Assistant Director, and Division Chiefs) to provide analysis and support for a comprehensive program of management improvement and control in all phases of a diverse, complex, and dynamic mission.
Staff Assistant serves as the primary timekeeper for all personnel who report to the Director's Office for supervision. Sets up and maintains the daily activity calendar for the Director and Assistant Director; schedules appointments and arranges meetings and assures that daily activities are well coordinated.
Writes original reports, letters, emails, directives, policy statements and other types of material for the signature of the Director and Assistant Director that will be released to OFO, District and VA Central Office, as well as any other internal/external entities.
The Staff Assistant receives, analyzes, and evaluates all written or electronic material coming into the Office of the Director; determines proper routing; and is responsible to brief the Director and/or AD on correspondence or electronic information requiring their attention. Analyzes written or electronic correspondence prepared for the signature of the Director or AD for accuracy, timeliness, tone and appropriateness.
Staff Assistant coordinates daily on Veteran inquiries and Congressional responses. Screens all incoming telephone calls for the Director's suite and independently decides who speaks to the Director or AD, and to whom any referrals should be made. Actions required from phone calls include committing senior leadership to meetings, conferences and appointments.
Screens incoming visitors to the Director's suite and determines how best to assist and when visitor will see the Director/Assistant Director. Makes appointments and takes care of visitors as appropriate. Upon request of the Director or Assistant Director, attends staff meetings or other meetings that senior leadership presides over. Prepares meeting minutes and distributes copies of the minutes to the appropriate individuals.
Coordinates arrangements for conferences and meetings, initiate contacts, and reviews available space. Responsible for coordinating events which may require travel accommodations and hospitality for important visitors (VIPs) to the RO. Serves as the station's Correspondence Management Coordinator. Staff Assistant disseminates and ensures adherence to directives and policies issued by VA Central Office as it relates to administrative/clerical functions.
Responsible for preparation of statistical reports and analyses from operating performance and other reports for local study and action. The Staff Assistant works on and at times directs special projects assigned by the Director and Assistant Director such as Combined Federal Campaign (CFC), All-Employee Recognition events, and other various projects, as deemed necessary.
Work Schedule: Full Time, Monday - Friday 7:30 am - 4:00 pm Compressed/Flexible: Available Telework: This position is eligible for situational (ad hoc) telework only. Virtual: This is not a virtual position. Position Description/PD#: Staff Assistant; PD420920 Financial Disclosure Report: Not Required
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education to be credited towards qualifications. Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. All education claimed by applicants will be verified upon appointment.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit.
This position is with Veterans Benefits Administration, Department of Veterans Affairs.
The posted pay range is $71181 – $92541/yr.
This position is eligible for telework.
This position requires a Other security clearance.
Applications close on 2026-10-20.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-16 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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