Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Training and Development for the following locations: 2 - U.S. Border Patrol Academy - Artesia, New Mexico 2 - Field Operations Academy - Glynco, Georgia Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above.
This announcement has been amended on 08/18/2026 to extend the closing date to 08/25/2026. This position starts at a salary of $74,678.00 (GS-11, Step 1) to $116,362.00 (GS-12, Step 10) with promotion potential to $116,362.00 (GS-12 Step 10). GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts. Major duties: Assisting in planning, writing, and editing internal and external communication products (e.g., talking points, fact sheets, briefing materials, social media posts, presentations, graduation pamphlets) to inform stakeholders about OTD operations, programs, and activities. Helping develop and implement communication strategies and materials to support engagement with stakeholders of the assigned Academy, Center, or Division, collaborating with subject-matter experts to convey operational policies and procedures to different audiences. Reviewing communication products and strategies for clarity, accuracy, consistency with organizational objectives, and appropriateness for the intended audience; prepare and refine responses to requests for information. Identifying communication challenges and potential stakeholder reactions, gather and synthesize relevant information, and recommend approaches to management to address issues and improve messaging. Reviewing internal policies and processes for currency, recommend updates or improvements, and ensure guidance and procedures are clearly communicated to management and stakeholders. CBP employees demonstrate the highest level of commitment to protect and serve the United States of America and to exemplify the CBP Core Values of Vigilance, Service to Country and Integrity. Learn more about CBP's mission, core values and careers at https://www.cbp.gov/about
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position. Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable at this time; however, official copies will be required prior to entrance on duty) or a list of coursework with hours completed provided from the institution. Education must be from an institution accredited by an agency recognized by the U.S. Department of Education. Education obtained from a foreign university or college is not creditable unless it has been evaluated by an organization that specializes in interpretation of education credentials. Note: If submitting documentation of an evaluation, transcripts are still required. For a listing of some accrediting agencies see NACES | Credentials Evaluations Provided by NACES Members. See Recognition of Foreign Qualifications for more information.
cbphiring-applicantinquiry@cbp.dhs.gov 855-500-3722
Source: USAJOBS.gov — U.S. Federal Government
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