The Supervisory Financial Administrative Specialist, GS-0501-11 is positioned in the Consolidated Patient Account Center (CPAC). Serves as a Supervisor of the Accounts Management department and reports to the Chief Financial Officer (CFO) in the organization.
The CPAC is a regionally consolidated business entity established to enhance revenue operations throughout the VHA network by standardization and consolidation of functions and the integration of VHA and industry best practices.
Reviews established goals and objectives and analyzes employees and tasks in regard to meeting and maintaining set goals and objectives. Takes appropriate action to correct deficiencies when noted by reassigning work assignments, training, requesting additional staffing and/or overtime, and related actions. Exercises responsibility for all accounts receivable activities for all the facilities assigned to the CPAC.
Provides management oversight, guidance and direction for monitoring activities designed to ensure the integrity and accuracy of healthcare collection activities. Monitors the review of claims data in order to identify patterns or trends and to ensure accurate billing in accordance with appropriate rules and regulations. Identifies negative trends and develops strategies for improvement.
Exercises responsibility for insuring improved services to Veterans; Improved revenue collections; Improved operational performance; Merging industry proven best practices into VHA Business Operations; Functionally standardizing processes; and Focusing on developing people, processes, and technology.
Monitors and evaluates administrative activities, implementing substantive recommendations for program improvements, ensuring effective use of office staff and resources within given timelines, and recommending needed changes to enhance services. Ensures that subordinate staff adheres to established guidelines and performance expectations which are clearly communicated through both formal and informal performance plan evaluations.
Designs, plans, schedule, and conducts studies, training programs, and organizational strategies to identify opportunities to improve customer service and quality. Facilitates the innovative application of industry and agency best practices and quality management methods. Work Schedule: Monday-Friday, 8:00am-4:30pm Compressed/Flexible: May be available at supervisors discretion Telework: This position may be authorized for telework. Virtual: This is not a virtual position.
Position Description/PD#: Supervisory Financial Administrative Specialist (Accounts Management)/PD61501A
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://www.ed.gov/about/initiatives/international-affairs/recognition-of-foreign-qualifications
gilda.martinez@va.gov · 3182941490
This position is with Immediate Office of the Assistant Secretary for Human Resources and Administration, Department of Veterans Affairs.
The posted pay range is $75897 – $98671/yr.
This position is eligible for telework.
Applications close on 2026-10-23.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-19 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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