The Supervisory Financial Administrative Specialist serves as a Supervisor in the Billing Department and reports to the Chief Operating Officer (COO) in the organization. The Consolidated Patient Account Center (CPAC) is a regionally consolidated business entity established to enhance revenue operations throughout the VHA network by standardization and consolidation of functions and the integration of VHA and industry best practices.
Major duties and responsibilities include, but are not limited to: Ensures that all billing information entered and maintained in the automated billing system is timely and accurate. Reviews health insurance policy provisions to identify and comply with individual plan requirements. Prepares bills for healthcare services, equipment, and/or medications. Maintains accurate claims data.
Initiates claims for healthcare services, equipment and/or medication in accordance with prevailing guidelines. Investigates gaps in support of billing functions for improved outcomes and presents solutions to Billing Manager. Prepares correspondence, reports, memoranda or other written products concerning a wide range of issues surrounding billing activities. Establishes and maintains effective working relationships with internal and external customers.
Interprets billing laws, rules, regulations, and policies, developing and implementing local policies, and defining administrative requirements. Monitors and evaluates administrative activities. Ensures all assigned staff receive quality and timely technical training applicable to their position and comply with all Federal, VA, VHA, OCC and CPAC mandated training requirements.
Establishes and maintains effective working relationships with others throughout the organization as well as externally. Prepares and delivers briefings to Billing Manager on findings and recommendations on problems in organizational structure, staffing, administrative procedures, work processes or workload distribution. Directs, coordinates and/or oversees work performed by subordinate staff.
Plans work to be accomplished by subordinates while establishing and adjusting short-term priorities and deadlines as needed. Establishes standards for the performance of work. Conducts periodic evaluations of the work performance of subordinates to review for quality and productivity. Observes staff performance, providing performance and productivity input and taking appropriate steps to recommend and/or effect changes when needed to enhance employee performance.
Makes decisions on work problems presented by subordinate employees and other personnel. Presents recommended enhancements to department processes and tools in regard to productivity and workflow. Performs other related duties as assigned. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met.
Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday through Friday, 8:00am to 4:30pm. Compressed/Flexible: May be available at supervisors discretion Telework: Yes-This position is considered onsite. Ad-Hoc telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position.
Position Description/PD#: Supervisory Financial Administrative Specialist/PD15013A and PD54197A Relocation/Recruitment Incentives: Not authorized. Permanent Change of Station (PCS): Not authorized. Financial Disclosure Report: Not required.
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
This position is with Immediate Office of the Assistant Secretary for Human Resources and Administration, Department of Veterans Affairs.
The posted pay range is $61722 – $97087/yr.
This position is eligible for telework.
This position requires a Other security clearance.
Applications close on 2026-11-12.
There are 2 openings for this position.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-11-02 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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