The Supervisory Financial Management Specialist position is located within the Consolidated Patient Account Center (CPAC). Serving as the Billing Manager for the third-party Revenue Program (MCCF). The CPAC is a regionally consolidated business entity designed to enhance revenue within the Veterans Health Administration (VHA).
The Supervisory Financial Management Specialist serves as the Consolidated Patient Account Center (CPAC)'s expert technical authority on matters relating to VHA's Consolidated Billing departments and the interface with process drivers at the medical centers for which the individual CPAC supports. Major Duties include, but are not limited to: Implements and managers all aspects of billing for clients and a wide range of stakeholders.
Ensures the financial health and integrity of Billing practices, procedures, polices and, operations, throughout the facility. Identifies negative and positive trends to assist the development of strategies for revue improvement. Provides guidance, enhancement, and direction in the development of billing software.
Implementing and effective compliance program that trains employees in their proper execution of their duties and motivates them to comply with appropriate laws, rules, and regulations. Provides managerial guidance and leadership. Actively provides input to the annual goal-setting process, contributing to the development of the final operating plan, and conducting on-going programmatic and multitude factors.
Established and maintains effective working relationships with others throughout the organization as well as externally. Assigns work based upon program priorities, capabilities, and assignment requirements. Provides advice, counsel, or instructions to employees on administrative and technical matters. Identifies the development and training needs of employees, providing or arranging for such training and development.
Regularly monitors work operations to increase the quality of work directed. Consistently communicates and treats customers in a courteous, tactful, and respectful manner. Provides the customer with consistent information according to established policies and procedures. Handles conflict and problems in dealing with the customer constructively and appropriately.
Designs, plans, schedules, and conducts studies and organizational strategies to identify opportunities to improve customer service and quality. Other related duties as assigned. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.
Work Schedule: Monday - Friday, 8:00 am - 4:30 pm Compressed/Flexible: May be available at supervisors discretion Telework: This position may be authorized for ad hoc telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position Position Description/PD#: Supervisory Financial Management Specialist - Billing Manager/PD04489A Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not approved Permanent Change of Station (PCS): Not authorized
There is no educational substitution at this grade level.
VHANationalRecruitmentCenter@va.gov · (844)456-5208
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $91427 – $141337/yr.
This position is eligible for telework.
Applications close on 2026-09-01.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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