Incumbent serves as the Director of the VISN Operations Center (VOC), a principal executive responsible for direct oversight and authoritative decision-making of VISN-wide operations and resources at the VHA level. Reports to and advises the Deputy Network Director (SES) and the Network Director.
Incumbent maintains a direct line of communication to top agency leadership and regularly prepares and delivers executive-level reports and recommendations for the Under Secretary of Health.
Duties include but are not limited to: Oversees administrative functions for the VOC and exercises executive authority for all VISN operational activities, including direct oversight and allocation of resources for Health Service Areas (HSAs), direct management of communications and policy implementation from VA headquarters; Participates in VISN, HSA and VHA committees, acts as the Network Director's executive representative for administrative operations, strategic alignment, customer service, and quality patient care; Develops and prepares special or recurring reports and studies for the Under Secretary of Health, Network Director, Deputy Network Director, and other senior agency executives; Coordinates cross-program projects, establishes collaborations with top agency stakeholders, and independently directs the implementation and execution of special projects and initiatives; Manages and prepares responses to correspondence, and ensure closure on all identified barriers to exceptional care; Directs administrative plans and teams to implement directives, address concerns, and solve VISN-wide issues, with final authority to interpret, adapt, and promulgate policy and operational changes necessary to accomplish Network and agency objectives; Champions continuous process improvement initiatives to optimize operational efficiency and effectiveness across VISN administrative units; Establishes and monitors key performance metrics and dashboards to drive ongoing improvement and accountability; Directs the HSAs response to national emergencies, disasters, and other crises, with executive authority for al operational decisions, resource allocations, and external engagements across the VISN; Supervises subordinate supervisors and is responsible for the full range of leadership activities, from strategic recruitment and development to major labor-management relations, all with VISN-wide or national consequences; Acts as selecting official for key executive and supervisory positions across multiple program areas to meet agency strategic needs.
Other duties as assigned. Work Schedule: Monday-Friday 8:00am-4:30pm. Other work schedules within the core business hours can be discussed during the interview process. Telework: This position may be authorized for adhoc telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position.
Location: Location negotiable after selection, must be physically located within the VISN 5 catchment area (states of WA, OR, ID, CA, MT, NM, NV, AZ, AK, Hawaii/Pacific Islands). Position Description/PD#: Supervisory Health Systems Specialist - VISN Operations Center Director/PD00001VS Relocation/Recruitment Incentives: Not authorized. Critical Skills Incentive (CSI): Not approved. Permanent Change of Station (PCS): Not authorized.
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
valeria.sheremetova@va.gov · 206-452-8325
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $125776 – $163514/yr.
This position is eligible for telework.
Applications close on 2026-09-25.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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