The Supervisory Health Technician establishes and monitors the quality of pre-analytical processes as part of the overall laboratory quality management program and initiates corrective actions. This individual develops policies and procedures, manages document control, develops performance standards, position descriptions, and functional statements.
Duties of the Supervisory Health Technician Oversees daily operation of the section, ensuring that agency policies and priorities are followed, that all specimens are processed, assayed, and results verified and released in a timely and efficient manner. Develops performance standards, communicates these standards and progress in meeting these standards to subordinates and evaluates the work performance of subordinates.
Supervises the day-to-day operation of the specimen processing area for all specimens received into the laboratory and all specimens sent from the laboratory, prepares work schedules, and assigns duties to subordinates to ensure efficient and timely performance of all tests and procedures. The incumbent gives advice, counsel, and instruction to employees on both work and administrative matters.
The incumbent hears and resolves minor complaints from employees and refers group grievances and more serious unresolved complaints to the Assistant Lab Manager, Lab Manager, or Director as appropriate. The incumbent effects progressive disciplinary actions as necessary and informs laboratory management of all disciplinary action taken.
The incumbent reviews and approves leave of subordinate employees as appropriate, ensuring minimal necessary coverage of the area is maintained at all times. The incumbent interviews candidates for positions within the section and recommends appointments, promotions, and reassignments to positions. Performs reference checks and all other required hiring procedures.
Identifies and provides for training needs and evaluates processes to identify ways to improve efficiency, production, cost-effectiveness, and quality of the section. Administers competency as needed for all employees in the section. The incumbent will oversee inventory processes and assignments for maintaining supplies in the department.
Utilizes system for ordering supplies such as special collection containers, special media, aliquot tubes, shipping bags, labels, forms, etc. Maintains a list and inventory of supplies for the section to ensure adequate supplies are available and makes emergency orders when appropriate. Escalates supply deficiencies that may result in inability to collect or perform testing. Work Schedule: 7:30am-4:30pm Monday-Friday Virtual: This is not a virtual position.
Position Description/PD#: Supervisory Health Technician/PD93435A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized
There is no educational substitution at this grade level.
VA Healthcare System Serving Ohio, Indiana and Michigan (VISN 10) advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran.
This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.
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Rebecca.Plath@va.gov · 757-291-4670
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $56402 – $73320/yr.
Applications close on 2026-10-19.
This is a 7:30am-4:00pm Monday-Friday position.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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