The Director of Operations position is located within the Office of Information and Technology (OIT), End User Operations, Pacific District. The position is responsible for providing strategic leadership and overseeing resource management, including financial, human capital, and acquisition resources. The Director leads the development and implementation of strategies necessary to effectively manage IT across multiple areas within OIT.
Provides leadership, planning, and management for all information technology strategy, development, and implementation in assigned Area Enforces strict adherence to VA's standards, architectures and change control, including version and release management, governance and strategic planning, and SLA compliance.
Oversees the day-to-day operations, services, maintenance and security for all customers within a group of areas within a District Collaborates closely with partners in the Infrastructure Operations and Command Center Operations Divisions to deliver full service and total ticket Management for all end users. Leverages technologies, processes and resources across the Areas to deliver specific business outcomes.
This position is primarily aligned to the following NICE Cybersecurity Workforce Framework work roles 801 - Program Manager 805 - Program Auditor For more information about these work roles, where they fit within the larger Cyber Workforce, and how they can support your unique career journey, please visit the Cyber Career Pathways tool on the National Initiative for Cybersecurity Careers and Studies website: https://niccs.cisa.gov/tools/cyber-career-pathways-tool Work Schedule: Monday-Friday 8:00-4:30 pm (Tour of duty may be subject to change based on organizational needs) Compressed/Flexible: As determined by the Agency Policy Telework: Adhoc telework may be authorized at management discretion.
VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a Virtual Position Position Description/PD#: Supervisory IT Specialist (Director of Operations)/PD16828A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Physical Demands: The work is sedentary. Some work may require walking and standing in conjunction with travel and to attendance at meetings and conferences away from the work site.
Working Conditions: Work is performed in a typical computer operations environment. Rooms are well-lighted, air-conditioned office spaces with moderate noise from common office equipment. Computer equipment on the operations floor involves the use of high voltage electricity.
There is no educational substitution at this grade level.
vaoitopshr-randpteam1d@va.gov · 000-000-0000
This position is with Deputy Assistant Secretary for Information and Technology, Department of Veterans Affairs.
The posted pay range is $147945 – $192331/yr.
This position is eligible for telework.
Applications close on 2026-10-26.
This position is open under the 'Public' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-21 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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