This position serves as the Supervisory Medical Support Assistant (MSA) for the Administrative Support section of Community Care, organizationally aligned under the Chief of Staff. The purpose of the work encompasses supervision and management of all administrative staff responsible for community care coordination and scheduling for Columbus, Ohio ACC including Primary Care, Mental Health, Surgical, Specialty, and Rehabilitation, and four Community Based Outpatient Clinics.
Total Rewards of a Allied Health Professional Duties include but are not limited to: Incumbent is responsible for completion of administrative functions and providing management support activities to the Administrative Support section supported project/area. Provides comprehensive staff support in the development of short- and long-range policies and plans in Community Care for the accomplishment of the Medical Center's program goals and objectives.
The incumbent is an integral part in development and implementation of program needs with Community Care.
Incumbent is responsible for independently organizing the work structure of his/her assigned areas to include assignment of personnel, assessment of acuity level and work volume, conducting reviews of scheduled appointments and consults not meeting Office of Community Care metric goals, data validation and reporting as well as ensuring quality assurance issues are addressed in a timely, high-quality manner.
Incumbent oversees the assignment of the Administrative Support section staff to achieve optimum Veteran care, taking into consideration abilities of individual staff members. Incumbents have responsibility for supervision, direction, reporting, coordination, and training of all activities associated with community care administrative duties and responsibilities.
Work Schedule: Monday- Friday, 8:00am-4:30pm Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Ad-Hoc Virtual: This is not a virtual position. Functional Statement #: 93116-0 Permanent Change of Station (PCS): Not Authorized
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Latoya.Walker3@va.gov · (980) 234-8852
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $63682 – $82784/yr.
This position is eligible for telework.
Applications close on 2026-11-09.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-11-06 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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