This position is located in the United States Holocaust Memorial Museum (USHMM), Office of Museum Operations and Administration, Division of Visitor Services. In this position, you will provide a wide range of administrative skills in tracking attendance, planning, scheduling, logistics, inventory, and safety of the Museum building, its artifacts, and visitors.
The United States Holocaust Memorial Museum is a federally chartered, nonpartisan institution that was created by the US Congress to serve as America's national memorial to the victims of the Holocaust and an educational institution dedicated to the history and lessons of the Holocaust. The Museum seeks to educate Americans from all 50 states and all walks of life as well as international audiences.
The Museum has three areas of expertise: Holocaust remembrance, Holocaust scholarship and education, and genocide prevention. In carrying out its important memorial and educational mission, the Museum is guided by its institutional values for our workplace: Honor the memory of the victims; carry out our work with dignity, humility, integrity and respect for others; and strive for excellence through teamwork, rigor, and a culture of continuous learning.
Consistent respect for others is the foundation for trust, collegiality and inclusion. Duties include: Performs management, administrative, and program support such as planning logistics, record keeping, and correspondence to a variety of audiences. Provides a wide range of administrative skills in tracking attendance, planning, scheduling, logistics, inventory, and safety of the Museum building, its artifacts, and visitors.
Serves as a Supervisory Museum Specialist with Visitor Services and is responsible for all training and policy implementation for the Visitor Services staff and volunteers. Manages complex daily floor operations, covering over 75,000 square feet of gallery/exhibition space in the Museum, as well as other public areas of the Museum. Utilizes analytical, leadership, and judgement skillsets to carry out all the work of a Museum Specialist.
Supervision and maintenance of ticketing and Group Reservation operations and interpretation and evaluation along with prioritizing and developing appropriate schedules for staff, volunteers and interns on a daily, weekly, and monthly basis.
Education Requirements: If this position requires proof of higher education, you must submit an unofficial transcript or a list of courses that includes the following information: name of accredited institution, grades earned, completion dates, and quarter and semester hours earned. Special Instructions for Foreign Education: Education completed in foreign colleges or universities must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities.
Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. A listing of these accredited organizations can be found on the Department of Education's website. You MUST provide a copy of the letter containing the results of the equivalency evaluation with a course by course listing along with your application.
Failure to provide such documentation by the closing date of the announcement will result in lost consideration.
careers@ushmm.org · 202-488-0400
This position is with U.S. Holocaust Memorial Museum, Other Agencies and Independent Organizations.
The posted pay range is $70623 – $91815/yr.
Applications close on 2026-09-23.
This is a This is a full-time career/career-conditional appointment. position.
This position is open under the 'Fed Competitive' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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