This position serves as a Supervisory Program Analyst (Chief) in the Veterans Benefits Administration (VBA), Office of Field Operations (OFO). OFO oversees the functions and processes of Regional Offices as they deliver benefits and coordinate initiatives to roll out.
The incumbent supervises a team that performs a variety of analytical, planning, evaluative and advisory work which serves as precedents for others to include transformation efforts relative to people, processes, and technology.
Specific duties include: Supervises a team that performs a variety of analytical, planning, evaluative and advisory work which serves as precedents for others to include transformation efforts relative to people, processes, and technology.
Forecasts and estimates program requirements using special reports, statistical and graphical analysis, project summaries from schedules, flow charting, review of work methods, evaluation of obligation and expenditure rates, cost analysis, etc. Reviews program surveys, special studies, project reviews, literature searches, fact finding, etc. to identify trends, problem areas, inefficiencies, and inconsistencies in operations.
Uses numerous automated systems to monitor program performance, perform statistical, trend, and problem analysis, and to develop and implement new methods to control and support interrelated program areas. Prepares programmatic reports, justifications, charts, graphs, statistical and brief narrative data, etc., for top-level presentations and briefings. Modifies and implements procedures to improve the effectiveness and efficiency of program operations.
Leads discussions, meetings, conferences and conference calls with agency administrators, senior subject matter and technical personnel, and other federal agency officials to secure and provide information; investigate facts; present conclusions, recommendations, and alternatives; obtain concurrence; develop alternate courses of action; and mutually resolve problems.
Advises senior management of unique conditions and issues which affect program activities and provides guidance on interpretation and implementation of new and revised legislation, policies, regulations, and procedures. Supervises a subordinate staff comprised of at least three or more Program Analysts with a GS-13 full performance level. The subordinate staff may include GS-11, GS- 12, and/or GS-13 in a variety of job series (0300, 0200, etc.).
Reviews program surveys, special studies, project reviews, literature searches, fact finding, etc. to identify trends, problem areas, inefficiencies and inconsistencies in operations. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Plans and assigns work, sets priorities, advises employees on program goals and objectives, and makes decisions on work problems presented by subordinate employees.
Sets performance standards and appraises work of employees. Identifies developmental and training needs of employees; provide and/or arrange for needed development and training. Hears and resolves employee complaints and refers more serious grievances to higher authority with recommendations for resolution. Counsels' employees on work and management policies. Effects minor disciplinary actions such as reprimands and warnings, recommends other action in more serious cases.
Initiates personnel actions for recruitment, reassignment, promotion, reclassification, etc. and interviews and selects employees for vacant positions. Actively supports special programs such as EEO, safety, internal controls, etc. Performs other duties as assigned. Promotion Potential: This position is at the full performance level.
Work Schedule: Full time, Mon-Fri 8:00 am - 4:30 pm Compressed/Flexible: Not Available Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position.
Position Description/PD#: Supervisory Program Analyst - Chief, Project and Program Management; PD38186A Relocation/Recruitment Incentives: Not Authorized. Financial Disclosure Report: Not Required.
Zachary.Gordon@va.gov · 313-596-7200
This position is with Veterans Benefits Administration, Department of Veterans Affairs.
The posted pay range is $107446 – $139684/yr.
This position is eligible for telework.
This position requires a Other security clearance.
Applications close on 2026-09-28.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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