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SUPERVISORY PROGRAM ANALYST (TECHNOLOGY AND DEVELOPMENT) NF-05

United States Army Installation Management Command · Department of the Army
📍 Fort Sam Houston, Texas 💰 $110000 – $160000/yr

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Job Summary

It is the applicant's responsibility to read all sections and associated links in this vacancy announcement. This vacancy may be used to fill additional positions within 90 days of the closing date.

Key Responsibilities

Under the direction of the Army Recreation Machine Program (ARMP) General Manager, responsible for organizing, directing, and controlling activities of the ARMP Technology Laboratory to include research and development of gaming devices and related electronic equipment. Conducts analysis of ARMP systems against technological innovations and trends in the gaming industry to maintain and uphold integrity of the ARMP program.

Develops policies and procedures to ensure gaming operations are compliance with prevailing laws and regulations. Coordinates with leaders of other disciplines within ARMP to collaborate on strategic planning and complementary development of the use of technology. Provides technical and managerial direction and oversight to the gaming lab staff and provides expertise and guidance to other departmental organizations.

Directs the evaluation, configuration, inspection, and analysis of slot machine operations. Oversees integration and verification of slot machine communications with central computers and monitoring systems to include in-depth analysis and testing of gaming devices. Ensures the technical design and operation of gaming equipment is in compliance when proposed and when implemented. Provides technical training to assigned staff and other ARMP departments.

Oversees and leads development of technical operations in OCONUS regions and field offices. Coordinates implementation of advancements in technology and new equipment as the enterprise project manager. Develops and leads training effort for technical staff to ensure continuity of operations and a successful succession plan.

Works closely with other service partners to ensure that technical requirements for gaming floors are supported bi-laterally to maintain integrity of systems and internal controls. Manages relationships with vendors contracted to provide gaming equipment. Makes recommendations regarding integration of machines into the ARMP fleet.

Collaborates with other ARMP departments to develop procedures and directs investigations into alleged cheating incidents involving slot gaming devices. Analyzes technical information for audit and reconciliation purposes. Develops and leads efforts to document doctrinal policies in SOPs, Technical memorandums and other operational guidance. Oversees compliance of technical doctrine of both OCONUS regions through direct communication and subordinate staff.

Provides a full range of supervisory duties to include performance management, conflict resolution, awards and recognition, training, mentoring, and team building. Communicates with upper management regarding direction and status of projects. Prepares and prepares and delivers formal briefings and presentations to IMCOM leaders and other agencies when required.

Requirements & Education

Education is not required for this position and will not be utilized in determining minimum qualifications or as a substitution for experience unless indicated in the vacancy. If you would like for your education to be considered by the hiring panel as part of your overall accomplishments, you must attach copies of transcripts (online transcripts will be accepted). Only education from accredited and pre-accredited institutions will be accepted.

Foreign education must be evaluated for equivalency in the United States. For more information, please click here.

Benefits

Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more.

Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.

Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. Some flexible employees may also be eligible to receive health insurance. For a slideshow presentation regarding these benefits, please click the link below.

Full federal benefits details →

Contact

anna.m.humes.naf@army.mil · 520-674-2636

Frequently Asked Questions

Which agency is hiring for this position?

This position is with United States Army Installation Management Command, Department of the Army.

What is the salary for this position?

The posted pay range is $110000 – $160000/yr.

What is the application deadline?

Applications close on 2026-11-03.

Who is eligible to apply?

This position is open under the 'Public' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-20 · Not affiliated with or endorsed by OPM or USAJOBS.gov

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