This position is located within the Business Office at Muskogee, OK. The employee provides support and required oversight to the Community Care departments at two Campuses. This includes planning, directing, and managing the integration of medical, administrative and clinical support activities as they relate to the efficient processing of Community Care.
These activities include veteran eligibility identification, determination, and implementation of entitlement and benefit delivery programs.
Major duties of this position include, but are not limited to: Oversee the daily operation of the unit, ensures that agency policies and priorities are being followed. Develops performance standards and evaluates work performance of subordinates. Assures all personnel have been instructed in and follow operational, safety, personnel and conduct requirements.
Establish procedures to meet accreditation standards and consistently monitor to ensure services provided meet nationally accepted standards and are maximally cost effective. Develops the need for and maintains awareness of available resources making recommendations to the Chief of the Business Office regarding needs, distribution or redistribution of resources.
Develops, implements, monitors, and adjusts plans to effectively and cost-efficiently accomplish the mission within budgetary constraints Analyze, evaluate, and advise on the effectiveness of work methods and procedures, organizations, space and manpower utilization, management controls, information and documentation systems and similar functions of management.
Provide effective planning direction for the program by taking the initiative to identify needs and potential issues/concerns, deciding flexibilities in operations and constructive cost-effective approaches to the resolution of problems.
Hears and resolves minor complaints from employees; refers group grievances and more serious unresolved complaints to a higher-level supervisor or manager; effects minor disciplinary measures such as warnings and reprimands and recommends action in more serious cases. Assign work to staff and provide technical and policy direction to their efforts. Prompts staff members to participate in cyclic or special evaluations.
Gives advice, counsel, and instruction to employees on both work and administrative matters Work Schedule: Monday - Friday, 8:00 am to 4:30 pm Telework: This position is not authorized for telework. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Program Analyst/PD120610 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
V19USAJOBS@VA.GOV · 719-227-4600
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $89508 – $116362/yr.
This position is eligible for telework.
Applications close on 2026-11-06.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-29 · Not affiliated with or endorsed by OPM or USAJOBS.gov
Apply on official site →